Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
Super Samsung fan
on October 11, 2022
Posted by: Taipei0101
from NY
Expertise:Expert
[This review was collected as part of a promotion.] Back to 2017, i change my iPhone 6s to note 8. In the beginning, I just curious about Samsung after note 7 battery issue. I thought they will totally fix all the problems. But I underestimated them. The note 8 is way better than other phones.
And start from note 8, I change phone almost every, s10, s20, s21 ultra, s22 ultra. They are all magnificent phones ever.
The point is , it's much better than iPhone series!!
Thanks for Samsung, make me become their super fan!!
And start from note 8, I change phone almost every, s10, s20, s21 ultra, s22 ultra. They are all magnificent phones ever.
The point is , it's much better than iPhone series!!
Thanks for Samsung, make me become their super fan!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fan
on October 11, 2022
Posted by: Nosleep
from Nashville, Tenn
Expertise:Expert
[This review was collected as part of a promotion.] Since my first galaxy (S8), it was no turning back from samsung products. My first exclusive piece of tech from samsung was the best phone on earth ever made, the first samsung galaxy curve!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Is it worth upgrading from s21 ultra
on October 11, 2022
Posted by: Habibi
from Nashville TN
Expertise:Expert
Not as good as the s21 ultra... The cameras are almost same.. and the mic and sound is not as good as s21 ultra.. upgraded for nun...
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 12, 2022
Hi Habibi,
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that show just a few of the great features of your new phone. Also, a couple that should help with the sound and microphone of your device. If you need any assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Microphone issues with Galaxy phone or tablet (samsung.com)
Sounds, vibrations, and notifications on your Galaxy phone or tablet (samsung.com)
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy S22 Ultra. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that show just a few of the great features of your new phone. Also, a couple that should help with the sound and microphone of your device. If you need any assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Microphone issues with Galaxy phone or tablet (samsung.com)
Sounds, vibrations, and notifications on your Galaxy phone or tablet (samsung.com)
Galaxy S22 Ultra: Expert Review Highlights | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories - Vision Booster & Heat Solution | Samsung - YouTube
Galaxy S22 Ultra: S Pen to Text | Samsung - YouTube
Galaxy S22: Make Light Your Paintbrush | Samsung - YouTube
Galaxy S22 Ultra: Untold Stories – Nightography | Samsung - YouTube
Galaxy S22 Ultra: How to use Nightography | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
incredible camera
on October 11, 2022
Posted by: mostwink
from boise, id
Expertise:Intermediate
[This review was collected as part of a promotion.] this is my fourth phone in the notebook/ultra line. excellent screen quality and incredible photograhs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera none like it!!
on October 12, 2022
Posted by: Monmon
Samsung @ its best!!! So happy with my new device!!
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, but it needs some improvement
on October 12, 2022
Posted by: ArturoD
from Miami, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone on pre-sale on February 2022. I was happy since it looks like my Note 20 Ultra (minus .01 inch). I would have loved the S22 Ultra to be 7 inches, not 6.8. I watch a lot of movies and videos on my phone; therefore, I enjoy when the screen definition and the size of the phone are improved. The area where I believe this phone needs the most improvement in order to be more competitive is "battery life" and "performance" of which I heard good news, since they are being greatly improved in the S23 Ultra (which I am going to purchase if this is true) with the 8 Gen 2. Otherwise, after many years with Samsung (since the S8 Plus crossing to the newest Samsung release) I will be crossing over to the 14 PRO Max. I wish I do not have to. I want to stay with Samsung.
By the way, good thing the camera is now going to be 200MP. I am excited to try it.
By the way, good thing the camera is now going to be 200MP. I am excited to try it.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on October 12, 2022
Posted by: Anonymous
from Arizona, A/Z
Expertise:Expert
[This review was collected as part of a promotion.] I bought this four months ago and I'm so glad I did and it will be my choice again in the future.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Powerful phone with poor battery optimization
on October 12, 2022
Posted by: Nate
from Gloucester, NJ
Expertise:Expert
[This review was collected as part of a promotion.] As the title states, the phone is very capable of doing everything as advertised. The problem is the battery life and the device's ability to optimize my usage. I have had to factory reset my phone twice due to poor optimization. For example, the first factory reset was due to the 'nearby service' being on in the background 24/7 causing extreme heating and rapid battery drainage. At the moment my phone is currently using 100% of its CPU since updating to the latest version of the one UI Beta. Other than the optimization of the phone everything else is fine.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 17, 2022
Hi Nate,
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S22 Ultra. We appreciate your assessment as we strive to innovate and improve on the design and functionality of our products. I've attached a couple links that should be of use concerning your battery and keeping your device at a normal temperature. If you need further assistance, please reach out to Samsung Support, also below. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US