Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
5
love it
on October 4, 2022
Posted by: nikie10
from Bradenton Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this with a trade in and I love it,samsung has good phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery is the worst
on October 4, 2022
Posted by: Suddhasish Roy
Expertise:Expert
I am ardent Samsung Galaxy fan and used all the Galaxy phone starting from S6. My Galaxy S21 Ultra camera was having problem which forced me to buy the Galaxy S22 Ultra. Never thought that the battery will be worst. Charge 85% and use normal phone will drain it and you have to charge again in half a day. And if you use the phone little heavy on the clicking picture or editing it will make you suffer. Put all apps in deep sleep and clear memory and all the required troubleshoot did not save the battery. You have to charge every time. not sure if the 5000-power battery is a joke in S22 as S21 is still good on the battery.
Samsung, please fix it. This is not expected.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, October 5, 2022
Hi Suddhasish Roy,
Thank you for your review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Thank you for your review the Samsung Galaxy S22 Ultra. We value all feedback as we continue to bring our consumers the best in design and functionality. I've attached some links that should be of help regarding the battery life of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great service
on October 4, 2022
Posted by: Mike
from Missouri
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I have ever owned. I don't use any other phones anymore. One device and it meets all needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on October 4, 2022
Posted by: Chuku
from NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device and I'm really glad to make decision to buy it. I have never worried about battery it gives me all day with heavy use. I has never hang on me even with intense graphics games, got bit hot but overall it's amazing device. And I really have no words for display it's awesome no other phone has matched with s22 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on October 4, 2022
Posted by: Cyndee
from Bergenfield new Jersey
Expertise:Expert
I can't believe I have this cell phone. It's the bomb. You all gotta get it. Great experience with this phone is mind blowing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera, fast
on October 5, 2022
Posted by: Jokerkid
from MN
Expertise:Expert
[This review was collected as part of a promotion.] Powerhouse. Usefulness in work with the s pen and note/excel
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has a great camera
on October 5, 2022
Posted by: 849ism
from Copiague, NY
Expertise:Expert
[This review was collected as part of a promotion.] I love my s22 ultra this is the best phone in the world
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my S pen
on October 5, 2022
Posted by: ElRoastbeef
from Miami Florida
Expertise:Expert
[This review was collected as part of a promotion.] So I'm loving the new galaxy S22 ultra. I have never had an ultra till now and let me tell you. I love this phone, I was pretty bummed out the notes were cancelled but all you guys did was rebrand the note to the S22 Ultra. Love that the pen delay is mostly gone, the touch is flawless. Love the size of my phone is perfect. The processing speed is amazing and the memory is crazy. I know I chose the bb 500gb as I was unable to find the 1tb memory one. Regardless you guys did amazing with the phone. The one major draw back is the battery life. For a phone this powerful I think the battery should last way longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US