Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
2
I want my S20 FE back
on June 19, 2022
Posted by: Theopolis
from Queen Creek, AZ
Expertise:Intermediate
This phone is ok but the Bluetooth crashes all the time and just has issues functioningsmoothly. If I could go back in time and get my s20 fe back I would. That phone never had issues and was an excellent value.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Michael Mynxx, Social Commerce, June 22, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. It looks like your case may still be under warranty, we recommend reaching out to our Samsung Care+ team and they can help. I have also provided some link that might be of use to you as well. Thanks again for being a Samsung customer.
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung Support:
https://www.samsung.com/us/support/
Warranty:
https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 19, 2022
Posted by: Mike
from Houston,TX
Expertise:Intermediate
Love the pen, speed, screen, and battery life. Goes well with watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phones are a new Era for money makers
on June 21, 2022
Posted by: Dr ice mind
from New york
I I was having s21 u 5g and switch to this one for the s pen
I read many comments about many issues I have for now 0 issues and phone work easy way also I can play on my TV with screen sheare all my games for better view pictures are great and editors are on market each day I don't find anything wrong. But you have 1 year warranty for this items if something came bad send it to warranty I bring my s22ultra to de Beach and make great videos on jetki love samsung why not. Other phone like ip are not work for me samsung is a item that match me
I read many comments about many issues I have for now 0 issues and phone work easy way also I can play on my TV with screen sheare all my games for better view pictures are great and editors are on market each day I don't find anything wrong. But you have 1 year warranty for this items if something came bad send it to warranty I bring my s22ultra to de Beach and make great videos on jetki love samsung why not. Other phone like ip are not work for me samsung is a item that match me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display is nice, bad battery, laggy performance
on June 21, 2022
Posted by: Ryaninmaine1
from Maine
Expertise:Intermediate
Pretty disappointed honestly. "Upgraded" from a Note 10+. Would like it back. The battery life is terrible and I've had several performance issues a AAA phone shouldn't have
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
2
Response from Samsung USBy Michael Mynxx, Social Commerce, June 23, 2022
Hi, thank you for your feedback on your Galaxy S22 Ultra. We appreciate you taking the time to share with us. At Samsung we are always trying to innovate and improve on our existing designs and functionality of our products, so our customers can have the best experience possible. we have provided some links below that might be of use to you. Thanks again for being a Samsung customer.
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Apps are draining battery on Galaxy phone or tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Best,
-Michael
Written by a customer while visiting Samsung US
Customer Rating
5
10 time better than my Galaxy note 9.
on June 23, 2022
Posted by: The Best
from Houston, Tx.
Expertise:Intermediate
One month in all I have is compliments about my phone. Pictures, apps, and technology are awesome!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery not impressive
on June 24, 2022
Posted by: Kitty62
from Oklahoma
Expertise:Intermediate
Love the phone and camera but definitely NOT impressed with the battery. I'm having to charge my phone more often throughout the day, even when I haven't been on it. I have even made sure nothing is running in the background.
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 25, 2022
Posted by: Grace
from Sacramento California
Expertise:Expert
I got this phone this month and i love it the s pen is easy to use Awesome features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on June 26, 2022
Posted by: Jean bienaime
from Fla
Expertise:Expert
I had it since 4 month I'm happy with it
I will buy it again for my family
I will buy it again for my family
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US