Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Average customer rating
4.5
(4,687 Reviews)
Rating breakdown 4,687 reviews
5 Stars
3,476
4 Stars
725
3 Stars
189
2 Stars
109
1 Star
188
86%of customers recommend this product.
(
1,609 out of
1,864)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
Customer Rating
4
Great phone but screen very easily scratches
on May 24, 2022
Posted by: MikeyT42
from Buffalo NY
Expertise:Intermediate
Love the phone and the picture quality especially the hunter time zone for taking pictures of the moon.. But really really did not like how easily the screen has scratched like there's looks like there's blemishes on my phone when you see it in direct sunlight. Been in a otterbox case since first bought it. Really wanna get a new screen but don't wanna pay out of pocket.
I would recommend this to a friend!
Features
4
Performance
2
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A bit more complicated than should be ♡
on May 25, 2022
Posted by: Dieann63
from Pennsylvania
Expertise:Intermediate
The phone is great and has a long battery life but... its complicated and stubborn! Personally I need to be able to customize my text them packet to help me see it all better. I bought a theme, but you can't apply it. Also when I try to use Samsung messenger it's blank! I'm forced to use Google messenger. The camera is awesome but again, it's complicated. I'm in a love hate relationship with this phone!! I'm hoping future updates will fix the message theme as the choice between light or dark mode is not cutting it for my eyesite. Looks more like my email mess!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on May 26, 2022
Posted by: ic90
from Nairobi
Expertise:Expert
I bought this a couple of weeks back and the features work as advertised. Battery life is great! I easily get through a day with it. The telephoto cameras are also quite good especially in well lit areas. I love the speakers for media consumption and the fingerprint reader is also pretty fast. The screen is also splendid. I also love the features packed into OneUI, I don't think they are gimmicky. I love having the options. Only downside is the phone is large, I wish it was a tad bit smaller. Otherwise, best all round phone I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Save your money.. Dn go for it.
on May 28, 2022
Posted by: Bondgamer
from Delaware
Expertise:Expert
Samsung is just trying to earn profit by removing features and making fool of people by clever advertising. They had no reason to remove memory card slot. Also these new Samsung phones have performance issues.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Edward Smith, Social Commerce, June 1, 2022
Hi Bondgamer, thank you for your feedback on your Galaxy S22 Ultra. We are always looking for ways to improve our products and user experience for the future based on user feedback. Thank you again for your feedback and being a valued Samsung user.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
-Edward
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and the best camera
on May 29, 2022
Posted by: Bori
from 40291
Expertise:Expert
i had a fold 3 and i decide to upgrade and i love all the feature the camera brings
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am excited about my phone!
on June 5, 2022
Posted by: Valery
from New York
2 weeks ago I bought my cell phone and I am very happy with it!! I'm still poking around, I mean getting to know my phone and so far I haven't had any problems. Well, only that in the diagnostics it doesn't notice when I connect the wireless charger but everything else is fine for now.
I love my phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good product
on June 7, 2022
Posted by: John
from New York
Expertise:Intermediate
Good product - really love the product quality and features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 out of 10!
on June 7, 2022
Posted by: Tom Waz
from Manchester, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a few months ago and it's been absolutely amazing.
The photo quality, battery life, and processing speed is the best!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US