Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Marble Gray
Average customer rating
4.4
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
18
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 256GB (Unlocked) - Marble Gray
Posted by: Dennis
Verified Purchase:Yes
I'm very happy with my new Samsung S24. Great speed and storage capacity!
Written by a customer while visiting Samsung US
Posted by: Matt
Verified Purchase:Yes
The camera isnt great. Especially thr .6 wide angle. It cannot focus on near objects, it has poor aperture/low light performance ( odd for a wide angle) and the picture quality isnlacking
There is also a noticeable change in lens changes when zooming in during live recording. Especiall between the wide 1x to telephoto 3x lenses.
Written by a customer while visiting Samsung US
Posted by: Lugo
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
So far I love my galaxy!!! Ot jas a really great featires. Batery works amazing!!! And I love the Ai the translation on the convesations is wondeful!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: J Brown
from Lexington SC
Expertise:Intermediate
Verified Purchase:Yes
Bought for my husband. Set up was a breeze. The files transferred with ease and no hiccups. It is very quick. My husband is very happy with his Samsung S24.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sue R
from Swansea Massachusetts
Verified Purchase:Yes
Awesome Phone and Camera..Fast Speed and Charging..Extremely Happy With My Phine
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shannell
from California
Expertise:Intermediate
Verified Purchase:Yes
Im so grateful for this phone, i switched from the zflip3 and this feels sturdier and like it will last longer. I wanted a phone that will last up to 4 years and i hope this is the phone that will do that for me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 unleash your imagination.
on March 8, 2024
Posted by: Ari3465
I bought my phone a few days ago. This phone is amazing for anyone who loves color, light and creating. The apps that are avaliable help you step by step to accomplish what ever you like. From art, music games, shorts or anything your imavination can take take you.
Written by a customer while visiting Samsung US
Customer Rating
2
I sent it back
on February 6, 2024
Posted by: Disappointed
from CT
Expertise:Expert
It's faster than the S23. The marble gray color looks great.
Phone gets incredibly hot, way hotter than any Galaxy phone I've had before, especially while charging.
Display colors are dull and washed out. Even natural mode on the S24 looks much worse than natural mode on a S23.
Pictures with the S24 camera look worse than from the S23. There is very little sharpness regardless of whether or not the advanced intelligence options and/or scene optimizer are being used on either device.
I had compatibility issues with some apps even though they ran just fine on my S23 which also has Android 14.
The AI features were neat to play around with but ultimately they felt more like a gimmick rather than something useful. Maybe there's still more to come?
Phone gets incredibly hot, way hotter than any Galaxy phone I've had before, especially while charging.
Display colors are dull and washed out. Even natural mode on the S24 looks much worse than natural mode on a S23.
Pictures with the S24 camera look worse than from the S23. There is very little sharpness regardless of whether or not the advanced intelligence options and/or scene optimizer are being used on either device.
I had compatibility issues with some apps even though they ran just fine on my S23 which also has Android 14.
The AI features were neat to play around with but ultimately they felt more like a gimmick rather than something useful. Maybe there's still more to come?
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there,
Thanks for sharing your thoughts with us about your Samsung Galaxy S24. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. The Galaxy S24 comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography.14 And the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be. Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone settings like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/downloads/
Thanks for sharing your thoughts with us about your Samsung Galaxy S24. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. The Galaxy S24 comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography.14 And the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be. Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone settings like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US