Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound!
on March 14, 2023
Posted by: remeloe
[This review was collected as part of a promotion.] These buds are definitely the best that Samsung has produced thus far. Great form factor and sound! Pair them with Comply foam earbud tips and they are perfectly comfortable and stay snugly in the ear to realize full noise cancelling capability.
Written by a customer while visiting Samsung US
Customer Rating
5
Even Better Than Anticipated!
on March 14, 2023
Posted by: Ilovetech1967
[This review was collected as part of a promotion.] I bought my Samsung Galaxy Buds2 Pro (in purple) to stream music and video easier with my S22 Ultra phone. I have small ears so I was concerned they wouldn't fit properly but once I got them and tried them, my fears were unfounded! Once I fitted them with the correct sized tips (various sizes included), they fit and feel great and the sound is amazing! The noise canceling is great on plane rides and the charge lasts a long time. So happy I bought these!
Written by a customer while visiting Samsung US
Customer Rating
1
Sucks!
on March 14, 2023
Posted by: Desi
from Colorado
I traded in my old galaxy buds for these because the old ones weren't that great. I actually wish I never did. These new buds suck! They are freaking huge! How these fit in anyones ears is beyond me. I can't workout with these because they are constantly falling out. I wish I still had my old ones.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 21, 2023
Hello Desi, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are finding it difficult to sit the buds in your ear, the additional silicone tips in a smaller size may help you get a better fit. You can also perform a fit test to ensure you are wearing the buds correctly for a secure and comfortable fit. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Such a great earned for EVERYTHING
on March 14, 2023
Posted by: JonFeltLD
[This review was collected as part of a promotion.] Great for listening AND phone calls. Great fit and very comfortable.
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, small buds
on March 14, 2023
Posted by: Mybudsrock
[This review was collected as part of a promotion.] I use my buds2 pro set while working. The ambient sound function is very useful for allowing my music to not overwhelm outside sounds I need to be aware off.
The auto switch works great. The size is about perfect for my ears.
The auto switch works great. The size is about perfect for my ears.
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is awesome!!
on March 14, 2023
Posted by: Johnny
[This review was collected as part of a promotion.] I use my ear buds daily for music, podcasts, phone calls. I have tried several other product and the Samsung quality is far beyond the competitions and worth the price.
Written by a customer while visiting Samsung US
Customer Rating
4
Great pair of buds
on March 14, 2023
Posted by: Cardinal4life
[This review was collected as part of a promotion.] I use the buds for various ways work, music, phone, sports. They don't do so good with activity running working out etc do to They won't stay in your ear regardless of the type of insert you try. Love the sound quality, the ability to Change songs , turn up volume, receive or end a call by touch. And it having the ability to track your buds if you loose them or forget where they are. All in all it's a good item and I enjoy them onba regular basis.
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and battery with only 1 flaw
on March 14, 2023
Posted by: opticalirony
[This review was collected as part of a promotion.] These are my daily drive headphones and I truly love them. They sound so good, battery life is great. They make working and exercise so much nicer. Genuine impact on my life, BUT...
The touch controls are really bad. I often work and these headphones touch zones activate by sweat and start continuous reducing the volume by itself.
It's also hard to stop music when you intend to. It's common for me to attempt to pause while someone is talking and be unable to do so for 5 to 10 seconds of trying.
Now if they release a version similar to the Apple pro pods with the squeeze controls with this same quality of sound. I'd put that in my cart immediately
Written by a customer while visiting Samsung US