Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
All around great product
on March 13, 2023
Posted by: Tom101
[This review was collected as part of a promotion.] Great for at the gym or working. Amazing sound and clarity let's you talk on the phone and have full use of your hands while out in the field without any interference in communication.
Written by a customer while visiting Samsung US
Customer Rating
4
Buds work well
on March 13, 2023
Posted by: LauraP
[This review was collected as part of a promotion.] I use my Samsung buds for all my work calls when traveling. I also use them to listen to music and audio books when relaxing.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on March 13, 2023
Posted by: YouKenDoIt
[This review was collected as part of a promotion.] I've had my ear Buds for over a year now and I love them. The sound is amazing, and earbuds are very durable. I've dropped them a number of times and there's been no difference in the appearance or sound quality. I have small ears and I love that my Buds fit almost perfectly in my ear. I wouldn't recommend these for intense workouts cause they would definitely pop out, but I do use them frequently for long walks and while I'm at work. Never had any problems with these Buds, great product.
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on March 14, 2023
Posted by: Irubbaback
[This review was collected as part of a promotion.] I had a pair of the original Galaxy buds. But these buds2 pro are in another class. I love the ambient noise and active noise canceling toggle feature 👏🏿
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound Cancelling
on March 14, 2023
Posted by: JayT03
[This review was collected as part of a promotion.] They work great at the gym, cancelling it the majority of noise going on around me.
Written by a customer while visiting Samsung US
Customer Rating
5
Feature rich, good fit, and great audio.
on March 14, 2023
Posted by: Jonp11
[This review was collected as part of a promotion.] Took the Buds2 Pro on a couple of flights and really enjoyed the experience. Very easy to hear everything going on around me while still listening to podcasts and music. Touch controls make it easy to drown out ambient sounds with excellent noise cancelation. Other touch controls are responsive and very functional. Partnered with the Galaxy Wearable app, these buds offer some very nice customizable features. From the case capable wireless charging capability, to the ability to change the EQ settings within the app, the Galaxy Buds2 Pro are my favorite earbuds to date.
Written by a customer while visiting Samsung US
Customer Rating
4
This product is ok
on March 14, 2023
Posted by: Love2hear
[This review was collected as part of a promotion.] Really good product but some times they take to long to connect and or drops the connection. They are difficult to clean so it affect the sound quality. But overall really good product.
Written by a customer while visiting Samsung US
Customer Rating
3
Great product but needs some improvement
on March 14, 2023
Posted by: GGAMERS19
[This review was collected as part of a promotion.] This is an awesome product but due to its weight it easily falls of the ear. At times even with changing the interchangeable plastic to make the buds fit the ear, it will feel as it is not secure. When snuggled in well it sounds amazing but it may be too heavy which feels it falls and makes it a bit uncomfortable.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 15, 2023
Hi GGAMERS19, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality of this awesome device. We have available a foam ear tip for this device to replace the silicone ones that may provide a better fit for you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US