Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Everything about these buds is exceptional EXCEPT-
on November 21, 2024
Posted by: Amazonian Teacher
While I love the color and the fit, I love the sound quality and the casing... The power doesn't last long. I wear one at a time while keeping the other in the charging case because I will need to change them out after a few hours.
Response from Samsung USBy Social Commerce, November 22, 2024
Hi Amazonian Teacher, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We couldn't be happier to hear you are pleased with the features and audio quality of your new earbuds. We would be thrilled to help you troubleshoot the battery life of your device. We have provided a link to an article to help you address this matter. We have also shared a link to the Samsung Support Team. You can reach them through chat directly if you ever have questions or would like assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: George
Verified Purchase:Yes
The sound is great and they fit nicely in my ears.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great heaphones for my workouts.dont wanna lose my buds pro 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sean
from Chicago
Verified Purchase:Yes
Very nice and good sounds for me. I enjoy with this everyday
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: G W 307
Expertise:Intermediate
Verified Purchase:Yes
They work great and fit well. I like the widget on my phone to control them. I haven't used them long enough to determine battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
IN LOVE!
on November 26, 2024
Posted by: Storm013
from Duluth, MN
Expertise:Intermediate
I bought my Buds2 Pro a couple of months ago and I love them! The only thing that annoys me is that they don't come with more silicone inserts for your ear like other headphones/ buds. But otherwise, I love them and I use them all the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy Social Commerce, November 26, 2024
Hi there Storm013, we appreciate you sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We understand the additional ear tips are vital in getting the perfect fit with your earbuds. These should have come in a small cardboard box in your original packaging where the charging cable was located. If this is not your experience, we have provided a link to the Samsung Support Team to offer additional assistance and resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gaudencia
from South carolina
Expertise:Expert
Verified Purchase:Yes
I loved them. They fit comfortably in my ears. Hey
Written by a customer while visiting Samsung US
Posted by: Rodman
Expertise:Expert
Verified Purchase:Yes
Great sound and can't believe how well they stay in my ear!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US