Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Excellent Product
on September 3, 2024
Posted by: Ijustworkhere
[This review was collected as part of a promotion.] Use these daily for working out and sports. They stay put, fit comfortably, and the sound is amazing. Best part is the noise canceling... im able to enjoy my workout without having to hear other people or the music the gym plays.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love these buds! Very durable and feature-rich!
on September 3, 2024
Posted by: Palmer3190
[This review was collected as part of a promotion.] I use my Samsung Buds 2 Pro every day! At the pool, beach, trail run and at my noisy manufacturing job. The ability to do so many handsfree tasks while I'm busy is really the selling point.
Also, I've dropped the buds themselves and the case multiple times and they still work just as wonderfully as they did brand new! I wish they had Galaxy AI, I may have to upgrade for that. Overall, I love these buds!
Also, I've dropped the buds themselves and the case multiple times and they still work just as wonderfully as they did brand new! I wish they had Galaxy AI, I may have to upgrade for that. Overall, I love these buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice buds very comfortable
on September 3, 2024
Posted by: Antoin315
[This review was collected as part of a promotion.] The buds fe, comfort wise are the best to me so far. I've used the buds pro and buds 2 pro, and the fe is the only one that I can have in my ears for an extended period of time without it feeling uncomfortable/sore. May just be my ear shape. Sound wise they are pretty good. I do wish they had the same features as the buds 2 pro. While they don't have galaxy ai like the buds 3, they fulfill the purpose of a good pair of wireless buds that won't break the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable and long lasting
on September 3, 2024
Posted by: TabLETuser
[This review was collected as part of a promotion.] Shout out to Samsung on these tablets. I am akways impressed with the quality & ease of use & the durability. Great for all ages & easy to use. I highly recommend these to all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 2 Pro.
on September 4, 2024
Posted by: Wingtot
[This review was collected as part of a promotion.] Good sound, good noise canceling. Quick pairing with my galaxy phone. Would be a five star if they maintained the smaller buds 2 design. They're still going strong a year. I would keep them if they could support Galaxy AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not bad, if they stayed connected
on September 5, 2024
Posted by: Gristok
[This review was collected as part of a promotion.] Product is ameture at best. Disconnects while listening to music. Maybe galaxy AI would help this product do better. Phone and buds both updated. Sometimes will not even pair to my S23 Ultra. I have to go into the app to tell the earbuds to wake up and connect when I put the earbud into my ear, Before it would auto connect. Wanted to like this product but it's not great.
Value
2
Response from Samsung USBy Social Commerce, September 6, 2024
Hi there Gristok, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you have the best experience possible with your earbuds, and troubleshoot the Bluetooth connection. We have provided links to a few articles to help you in this at your convenience. We have also shared a linkto the Samsung Support Team if you have additional questions or continue to have this experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 pro
on September 5, 2024
Posted by: Robyyy
[This review was collected as part of a promotion.] The Buds 2 Pro demonstrated exceptional audio quality, delivering high-fidelity sound and extended battery life. Its durable construction and effective noise cancellation proved particularly advantageous during my fitness regimen.
Furthermore, the integration with Galaxy AI provided a significant enhancement when paired with the S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and great quality overall
on September 6, 2024
Posted by: Theozaum
[This review was collected as part of a promotion.] I use this buds everyday, honestly never used anything better, i use it in the gym, at home and even at work, it fits every scenario
Value
5
Written by a customer while visiting Samsung US