Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I love these earbuds!
on August 26, 2024
Posted by: Rickross441
[This review was collected as part of a promotion.] Love these earbuds! They have a lot of intelligent features that I had sought out from other unit. I also love that I can customize it the way I want and has the ability to seamlessly connect with my other Samsung devices. Love that I can use all the useful Galaxy AI features, along with my phone, with it as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definately an upgradea
on August 26, 2024
Posted by: Sarge187
[This review was collected as part of a promotion.] I upgraded to these from the buds live and comfort was the first thing I noticed. The sound quality and additional features are great. The active noise cancelation works amazingly. I use these all the time and they never get unconformable. Definately recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect for my ears.
on August 26, 2024
Posted by: Luvbuds
[This review was collected as part of a promotion.] I use my buds for all my audio, minus when I'm driving.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best fit I've found in so many years!
on August 26, 2024
Posted by: Lostshadow17
[This review was collected as part of a promotion.] These buds are some of the best I've found for sure. I've gone through so many different types and styles until j found these that seem to last so long. The biggest compliment I can give is the fit. They almost never fall out weather I'm at work, at the gym, in the woods, or just casually wearing them while getting every day tasks done.
The sound quality is very crisp and clear. I greatly enjoy the volume, sometimes you just want music to be loud and these deliver! Comfort is also a something to consider as they are buds they fit well without being uncomfortable.
Noise canceling features are amazing as well, you can still hear the talking of others while blocking out other sounds while keeping your music on point. Assuming the Samsung AI would be integrated into the functionality of these buds is just another easy I wouldn't change to anything else except the newer version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them so much
on August 26, 2024
Posted by: Nataweez
[This review was collected as part of a promotion.] These were and still are the cutest, most aesthetic buds around! I wanted them from the moment I saw them, but my ear anatomy has always forbidden ALL buds, so before even buying them, I was pretty sure these would be no different.
I was right, and thus, a year of frustration began. I tried sooo many different solutions and hacks, but I could never enjoy my cutebuds.
I was right, and thus, a year of frustration began. I tried sooo many different solutions and hacks, but I could never enjoy my cutebuds.
I finally discovered (thanks to someone else online) that if i just cut the neck band piece from those anti-lost bands you can buy, and keep the silicone parts that attach to the buds themselves, THEY STAY IN!
I can now enjoy some freakin FANTASTIC sound through some Samsung buds with my favorite metal. I'm so happy I get to have my dream purple buds, cohesive with my cute purple Flip 5 in my cute hunny pot case cover!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Won't stay in my ears.
on August 26, 2024
Posted by: Jeni2024
[This review was collected as part of a promotion.] I really want to like these, but I don't. They start hurt my ears after a short time and they keep falling out. I picked the best size tp fit in my ear but it isn't a match.
The sound is good. If they fit better I would probably love them.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there Jeni2024, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important a comfortable and secure fit of your earbuds to your listening experience and continued usage. We have provided a link to an article to help you with the fit of your earbuds. We also recommend following up with a fit test while you are connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 26, 2024
Posted by: MrVypr
[This review was collected as part of a promotion.] These earbuds are great. The noise canceling works very well. I use the ambient noise feature to help my hearing. The 360 sound was a little distracting at first but once you get used to it you want it all the time. I have always used samsung earbuds and these are great. I got a cool cover for the case. I will buy the pro 3 when these wear out. "Galaxy AI"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is Awesome....
on August 26, 2024
Posted by: TadowAlways
[This review was collected as part of a promotion.] I use my device for in call/out call preferences.... and all the features that follows.. Monitoring my Healthcare overall... Great product 👌
Value
5
Written by a customer while visiting Samsung US