Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great product great features
on August 26, 2024
Posted by: Burnsum
[This review was collected as part of a promotion.] Love the quality but does tend to fall out my ears from time to time when leaning over.. would be a 10 out of 10 for me if it had another option for people with big ears
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless connection, pretty good value
on August 26, 2024
Posted by: ApatheticEnthusiast
[This review was collected as part of a promotion.] The Galaxy Buds 2 Pro are a solid choice for wireless earbuds. The sound quality is clear and balanced, making them good for listening to music or taking calls. The fit is comfortable, and they stay in place even during workouts. The Galaxy AI feature is a helpful addition, enhancing the overall experience by adapting the sound to your environment. The battery life is decent, lasting through a full day with moderate use. The noise-canceling feature works well enough to block out background noise, making it easier to focus on what you're listening to. The touch controls are straightforward and responsive, allowing you to easily control your music and calls. Pairing with other Galaxy devices is seamless and adds to the convenience. Overall, the Galaxy Buds 2 Pro are a reliable and functional option for anyone in need of wireless earbuds with basic features and good performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My "Go To" Buds!
on August 26, 2024
Posted by: GalaxyFan67
[This review was collected as part of a promotion.] I absolutely love my Galaxy Buds 2 Pro. They are super comfortable to wear for extended periods, great battery life, fantastic sound quality, and amazing noise cancelling.
One of my favorite features is the ability to seamlessly switch between devices. If I am watching a video on my Galaxy Tab 9 and I receive a phone call on my Galaxy S23 Ultra, the Buds 2 Pro will automatically switch the sound to my phone, pause the video, and then switch back to my tablet to resume watching after the call has ended.
I have owned dozens of high end ear buds over the years and these are by far the best. I can't wait to see what new features are in store in the future, especially with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
quality of galaxy buds 2 pro
on August 26, 2024
Posted by: Noelle
[This review was collected as part of a promotion.] These are the best earbuds I've ever owned! The battwry lasts for forever (I rarely have to charge them). They stay in my ears when I'm running and working out. They have incredible noise cancelling and they're cute!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my ears are budding
on August 26, 2024
Posted by: Samsonite1999
[This review was collected as part of a promotion.] great earbuds. Would recommend. clear audio and fast charging make these a must have. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the new AI integration
on August 26, 2024
Posted by: Ernierod
[This review was collected as part of a promotion.] With a new AI integration my buds pro 2 sound better than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality!
on August 26, 2024
Posted by: Samsunguser186597
[This review was collected as part of a promotion.] I love this product due to the fact I can still use Galaxy AI from my device. It has great sound quality and the ambient mode and Noise canceling modes make this product a head above anything on the market. I can't wait to try the Galaxy Buds 3 pro!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds Pro 2
on August 26, 2024
Posted by: LoveSamsungProducts
[This review was collected as part of a promotion.] Great quality, awesome sound, but they hurt my ears. I have tried different things, but nothing helps.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Hi there LoveSamsungProducts, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you have enjoyed the audio quality, and we would love to help you with the comfort to maximize your overall experience. We have provided a link to an article to help you with the optimal placement for security and fit. We also have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US