Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great budz
on August 26, 2024
Posted by: LovePhilly
[This review was collected as part of a promotion.] Easy syncing when switching between devices and great sound as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal ear buds
on August 26, 2024
Posted by: Shortdude105
[This review was collected as part of a promotion.] I love these ear buds there comfortable and last a solid 6 to 8hrs at work. I also have them bluetooth to my computer at home and game with them aswell, the noise cancelation without having to have my phone connected is great. All you have to do is set ur touch commands and they save to the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great software not so great hardware
on August 26, 2024
Posted by: Rumihabib
[This review was collected as part of a promotion.] I like the Galaxy ai features. How you can use voice commands and interactions to make everyday tasks much more convenient. I use the ear buds primarily for listening to music and phone calls and the sound quality is amazing. I also really like the find my ear buds feature. The only issue I have is a big one: the earbuds are constantly falling out of my ears. I tried changing the size of the rubber piece and no luck. I am constantly having to press them back into my ear causing me to press the button, sometimes hanging up on people if I'm on the phone with them or pausing the music that I am listening to.
Value
1
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Rumihabib, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear how much the features of Galaxy AI has made using these buds so convenient. We would be thrilled to help you maximize your experience with this device and get the secure fit you are looking for with your device. We have provided a link to an article to assist you directly at your convenience, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We have also shared a link to the Samsng Support Team to offer additional assistance if this experience continues or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy Integration
on August 26, 2024
Posted by: RandyRed
[This review was collected as part of a promotion.] I love my Galaxy Buds 2pro. They were easily integratable with my phone. Great sound and ai love thr tap functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on August 26, 2024
Posted by: Toblave
[This review was collected as part of a promotion.] I really enjoy using my Earbuds Pro2. They are so easy to connect and control. The color is great too! I have tried to use Galaxy AI with them yet though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these!
on August 26, 2024
Posted by: paige00
[This review was collected as part of a promotion.] The sound and connection reliability are excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound quality on the market.
on August 26, 2024
Posted by: Radrantias
[This review was collected as part of a promotion.] I use my galaxy Ai powered buds to listen to music, make phone calls, and hear games in the best sound quality on the market. I have used akg powered headphones and buds for years and it has always been of the highest quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung bugs pro 2
on August 26, 2024
Posted by: Strikedown
[This review was collected as part of a promotion.] I am thrilled to report that the Galaxy Buds Pro2 have met and exceeded my expectations for the past two years. Their exceptional bass capabilities have made them an indispensable part of my daily routine, further solidifying their status as an outstanding product.
Value
5
Written by a customer while visiting Samsung US