Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,410 Reviews)
Open Ratings Snapshot
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4 out of 5
4
Easy to Use
on August 26, 2024
Posted by: YannaBry
[This review was collected as part of a promotion.] I love my Buds. I've always been a traditional user, but the Galaxy AI has changed my life. I like to wear them for fun, quick answers, and to silence the loud noises around me when I work from home. The sound is super clear and the buds have fast reaction time.
Touch controls are easy to understand and use.
I even recommended my anti-tech mother to use these because she sometimes has issues hearing. Well, no hearing aid needed!
I occasionally have issues with the others not hearing me clearly when I'm using the buds for a phone call. I still have to have my phone close so the mic can pick up my voice. That is a bit of an irritant.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sounds great
on August 26, 2024
Posted by: Cruzjjcruz0911
[This review was collected as part of a promotion.] Sounds great. Fits in ear perfectly, connects to phone with ease. A definite must!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An upgrade over the originals
on August 26, 2024
Posted by: Jaymon4477
[This review was collected as part of a promotion.] The sound quality is great and these are well suited for the gym or a conference call.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simple to use
on August 26, 2024
Posted by: Gavin1234
[This review was collected as part of a promotion.] This is my second pair love everything about them. I'm not sure how they work with galaxy AI but I'm sure they are useful somehow.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOVE THESE!!!
on August 26, 2024
Posted by: DaddyDawg
[This review was collected as part of a promotion.] I own about every pair of buds Samsung comes out with. The Buds2 Pro are the best so far. They fit my ear perfectly. I can ride my motorcycle without having to worry about them flying put. Thank you Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Some of the best headphones on the market.
on August 26, 2024
Posted by: DriftGr86
[This review was collected as part of a promotion.] I went from the first Galaxy buds Pro to these and wow what a difference in Sound Quality and battery life. These are worth every penny. If you aren't into the new design of the Buds 3Pro, these are keepers. A Perfect set of earbuds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product great future
on August 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The ear buds work great I love the futures they have. The way they sound are amazing they are easy to carry. I would recoment this device to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great headphones but.....
on August 26, 2024
Posted by: Shortieinphilly
[This review was collected as part of a promotion.] The only reason I cant give it 5 stars is I can't even use them daily because I'm allergic to silicone & I never even knew I was allergic to silicone until I started using them, I tried changed the ear buds tips & getting Styrofoam tips but that didn't help either cause the whole ear buds are made of silicone, I still have them they're useful when I go to the gun range but I can't wear them for more then 2 hours cause my ears will start itching & become very inflamed from them unfortunately, I have super sensitive skin, so this is common for me, but i wish I wasn't, other then that, they are good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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