Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Pretty solid
on August 26, 2024
Posted by: Sneaux
[This review was collected as part of a promotion.] Sometimes one is a gas a bit of static but it gets fixed by disconnecting them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on August 26, 2024
Posted by: Csmtlgy
[This review was collected as part of a promotion.] This product has amazing sound! Love that I don't even feel it in my ear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds!
on August 26, 2024
Posted by: ELOVESGALAXY
[This review was collected as part of a promotion.] These buds are great for working out or casual listening. The noise canceling tines out the outside world. They are super sleek and comfortable. I would def purchase them again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use! Battery lasts!
on August 26, 2024
Posted by: Kids0110
[This review was collected as part of a promotion.] I absolutely live my Samsung buds! They are the first buds to fit my ear well and are comfortable. The batteries last long and I use them for long exercise routines!
I'm not sure how Galaxy AI equates to my buds, but I'd like to learn more!
I'm not sure how Galaxy AI equates to my buds, but I'd like to learn more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small and compact
on August 26, 2024
Posted by: Picesheart79
[This review was collected as part of a promotion.] I love that they are small and compact. They stay in my ear no matter what. Completely responsive for calls, voice text , and even talking with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very good sound quality but very bad fit
on August 26, 2024
Posted by: mfcetinkaya
[This review was collected as part of a promotion.] The sound quality is very good, however fit was absolutely horrible. Especially when I work out, it came off my ear and I dropped them multiple times. Even when I was smiling or talking, was very hard to keep it in my ear.
Value
3
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Mfcetinkaya, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important the fit of your earbuds is to you every day and we would be thrilled to help you get that secure fit you are seeking for all of your activities. We have shared a link to an article to help you with this experiece at your convenience, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this matter continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!!!
on August 26, 2024
Posted by: Lowiley
[This review was collected as part of a promotion.] -Smooth transition between devices.
-Noise cancelation is incredible for such small buds
-comfortable to wear
-Noise cancelation is incredible for such small buds
-comfortable to wear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on August 26, 2024
Posted by: Wildflower
[This review was collected as part of a promotion.] High quality buds for on the go. Never had them fall out of my ear, which is great because no matter what brand I have gone with within the past few years I've had that issue. Happy with the product.
Value
5
Written by a customer while visiting Samsung US