Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Nice sound, fit could have been better
on August 13, 2024
Posted by: ADGTNC
[This review was collected as part of a promotion.] I got the Galaxy Buds Pro 2 since I had seen a lot of reviews praising its sound. The sound was definitely good. The noise cancelling and ambient sound works well too. The fit however could have been better. I tried the included tips but none of them were a great fit. If I sit still and listen to music or watch a movie, they are fine. If I move they get a bit loose and I am afraid they might fall out. So I find myself frequently pushing them in.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a fair bargain
on August 13, 2024
Posted by: Dumbellnerd149
[This review was collected as part of a promotion.] Is compatible with Samsung galaxy S23 and you can hear all the sounds from the phone. Even if your in the middle of interacting with Galaxy AI, the call will come through. The sound of the music is intricate. It will also cancel all the sounds so you can concentrate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Why 3 Star
on August 13, 2024
Posted by: Drewww28
[This review was collected as part of a promotion.] Buds2 Pro is a decent product. The sound is good but not as good as the Samsung buds Live. Also, the "Active Nosie Canceling" needs more work.
Value
3
Response from Samsung USBy Social Commerce, August 22, 2024
Hey Drewww28, we appreciate your feedback on your Samsung Galay Buds2 Pro. We are happy to hear you are overall pleased with the usage and features of your earbuds, and we would love to help you in any way we can maximize your experience with your device. We have provided a link to an article to help you with the ANC setting of your earbuds. We have also shared a link to the Samsung Support Team and full device manual to help you adjust lthe audio profile in the equalizer setting, and any other features of your device that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones yet!
on August 13, 2024
Posted by: Scdsc88
[This review was collected as part of a promotion.] The noise canceling is awesome! They get loud; fit comfortably in your ears, the adaptive sound is perfect. Very clear. Amazing sounds. Love the matte look!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
6 Stars minimum.
on August 13, 2024
Posted by: Airshow
[This review was collected as part of a promotion.] With their Incredible sound , fit, features and look, My Galaxy Buds2 pro are the perfect companion with me and my dog(best friend), Harvey to take along with us on our daily walks. While just as well using them pretty much all day at work for that hands-free listening that my job requires. This is just another beautiful and brilliant Samsung creation. Pairing with the app provides you with many options such as, but not limited to - EQ, ambient and/or noise cancelling, tap/hold options, etc. 5 stars would be selling you guys short. Keep it up!!
P.S. goes perfectly with my new AI inspired Galaxy Z fold 6 babyyyy!!
Lovvvvve it!!
Lovvvvve it!!
M. L.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stac Yo
from USA
Expertise:Expert
Verified Purchase:Yes
I love my buds I just wish this version allowed me to switch songs from touch instead of having to take phone out every time
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
King of smart watches
on August 21, 2024
Posted by: WatchFan
[This review was collected as part of a promotion.] I have the Samsung 5 pro watch and I love it. I have had the 3, 4, and now 5 pro. This one is by far the best. I have service on my watch which means I don't even need to have my phone on me to be connected. I get alerts, texts, calls, and can even pay for things with my watch. I can pair my Samsung Buds to my watch and listen to my favorite music while running WITHOUT my phone weighing me down. It's great!!! And I LOVE having a Galaxy AI assistant right on my wrist. Whenever my friends and family don't know the answer to a question, it's fun talking to my Galaxy AI assistant and she talks right back, ALL ON MY WRIST!!!! Also, I got an aftermarket watch band/proctective cover that changes the look of the watch TOTALLY. I look forward to getting the series 7 pro. What will they think of next?!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
How I see the buds2 pro
on August 24, 2024
Posted by: Martinez
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro are a solid pair of wireless earbuds that offer excellent sound quality and a comfortable fit. The active noise cancellation feature works well in blocking out external noise, making them great for use in noisy environments or during travel.
The touch controls are easy to use and responsive, allowing you to adjust volume, skip tracks, and answer calls with just a tap or swipe. The battery life is also impressive, with up to 8 hours of playback time on a single charge and an additional 20 hours with the charging case.
One downside is that the earbuds may not fit securely in all ear shapes, leading to potential discomfort or a loose fit. Additionally, some users have reported connectivity issues or dropouts when using the earbuds with certain devices.
Overall, the Samsung Galaxy Buds 2 Pro are a solid choice for those looking for a high-quality pair of wireless earbuds with excellent sound quality and noise cancellation capabilities.
Value
4
Written by a customer while visiting Samsung US