Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The is a great product
on August 13, 2024
Posted by: Mj8844
[This review was collected as part of a promotion.] I love my samsung galaxy earbuds pro 2. They are an amazing set of ear buds that have great sounds quality. They fit in the ear very comfortably. They also make changing the song, pausing, and playing very simple with a touch of the bud. Let's not forget that the 360 sound is an awesome feature that brings sound to the next level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds work great when I work out at the gym
on August 13, 2024
Posted by: ANTONIO
[This review was collected as part of a promotion.] These buds work good all around. Great at the gym even riding bike. I like running aswell. Listening to my favorite music and gets through my day. Thansk for the work you give to us.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing noise cancelling
on August 13, 2024
Posted by: GalaxyNow
[This review was collected as part of a promotion.] The active noise canceling in these headphones is already top notch, and the ambient sound is also amazing. Using these at work is perfect since I can hear my coworkers and surroundings when needed, but can also totally get pulled into my music when I want. The sound quality is amazing, crisp and clear and they are so light in the ears I almost forget they're in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than most out there.
on August 13, 2024
Posted by: Ajax05k
[This review was collected as part of a promotion.] The Galaxy Buds Pro 2 deliver exceptional audio quality with deep bass, crisp mids, and clear highs, making them perfect for music lovers and audiophiles. The active noise cancellation (ANC) is highly effective, allowing you to enjoy your audio without distractions in various environments.These earbuds are designed with comfort in mind, fitting securely for extended wear, whether you're working out or just relaxing. The battery life is impressive, providing ample listening time, and the charging case adds even more convenience.However, there are a couple of drawbacks. The ear tips included in the box didn't fit my ears well, which may just be a personal issue. If you face the same problem, you might need to experiment with third-party tips to achieve the perfect fit.Additionally, connecting the buds to a new device can be a bit cumbersome, especially for those used to the original Galaxy Buds Pro. While it's not overly complicated, it does take some getting used to if you frequently switch devices.Overall, the Galaxy Buds Pro 2 offer outstanding sound and noise cancellation, with just a couple of minor areas for improvement. If top-tier audio is your priority, these earbuds are definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use them every day
on August 13, 2024
Posted by: Miatawolf
[This review was collected as part of a promotion.] I use my buds for making calls, streaming videos for my platforms, listening to my books, and podcasts.
They arenone of the few in ear media devices that works well and doesn't fall out.
They arenone of the few in ear media devices that works well and doesn't fall out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is great but could use some work
on August 13, 2024
Posted by: Noctediem
[This review was collected as part of a promotion.] The buds2 pro have great sound quality and useful hands free controls. The only problem is fit. I have tried all the ear plugs and not one of them fits my ears. They fall out with the slightest movement. It would also be cool if Galaxy AI was introduced to the buds. I feel like it wouldn't require a whole lot of changes.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hi there Noctediem, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love to help you with the fit of your earbuds to help you have a great uninterrupted listening experience. We have shared a link to an article to help you with the placement of your earbuds, and recommend doing a fit test as a follow up in the Samsung Wearables App. If this experience continues, we have also shared a link to the Samsung Support Team to work with you through chat to review all options available for a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds on the market!
on August 13, 2024
Posted by: Kojack
[This review was collected as part of a promotion.] I bought these for use in the gym. The ANC helps me drown out the ambient gym sounds and really focus. Additionally, the auto attenuation feature that decreases volume when it senses me talking is really amazing! Now, it has Galaxy AI and interpreter functions, which I have yet to use, but eagerly looking forward to! I considered purchasing the Buds3 Pro, but outside of the cool aesthetics, the Buds2 Pro is the best bang for the bucks! #SamsungFan
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable fit/Great sound
on August 13, 2024
Posted by: JDBTHREE
[This review was collected as part of a promotion.] Definitely happy with this purchase. Fit feels great and sound is clear and responsive. I use every day and no real ear fatigue.
Value
5
Written by a customer while visiting Samsung US