Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Headphones
on August 13, 2024
Posted by: DjCross
[This review was collected as part of a promotion.] I love these headphones. Great battery life and quick recharge time. I also love the customization that can be done in the Samsung Wearables app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well rounded and Balanced sound
on August 13, 2024
Posted by: Grassinfire
[This review was collected as part of a promotion.] The buds have a beautiful sound quality. The buds have been well tuned to make all kinds of music sound good. The drivers inside the buds make the lows nice and punchy but not punchy to the extent where the bass starts bleeding into the rest of the notes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Pro Bud 2
on August 13, 2024
Posted by: Sneeky43
[This review was collected as part of a promotion.] Noise cancelation and being able to walk more then 10ft away from case.
I've had these for 2 years still work like they did when I first bought. Battery last for good 4 days.
I've had these for 2 years still work like they did when I first bought. Battery last for good 4 days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent but not loud enough
on August 13, 2024
Posted by: BriBri
[This review was collected as part of a promotion.] Galaxy AI is not relevant for use with the buds 2 pro. They are not loud enough
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hi there BriBri, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand wanting to fully immerse in your music and other media and the volume being important to this experience. We have shared a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like assistance or if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pro Ear Buds
on August 13, 2024
Posted by: Hazeldust
[This review was collected as part of a promotion.] I bought these to go with my Galaxy collection and for work. They are nice and loud blocking out sounds around you. The bass is amazing just the way I like it. Only problem I have is they do sometimes try falling out of my ear even though I have changed the ear bit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Purple earbuds
on August 13, 2024
Posted by: Kikachu
[This review was collected as part of a promotion.] I love my ear buds. They are cute comfortable and they stay in my ears. It's hard for me to find earbuds that stay in my ear. These I don't have to adjust them as often as other brands. I like the fact I can tap them to pause content and they are noise canceling. The battery last a long time also. I usually use them when I'm listening to a book or watching a show.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All day use
on August 13, 2024
Posted by: JtheMan
[This review was collected as part of a promotion.] Where to begin, I will have a bud in my ear for most of the day. While at work I'm listening to podcast or light novels, and I can still hear the customer easily. After work music or just ambient mode just so I'm ready for the calls. Voice sounds great when using it whether it's a vocal app or just a work call. The receiver is chrispy. And the battery is great all day covering I only need to swap buds once. And the case I can go a couple days before charing again Galaxy AI with voice commands is an amazing addition that seems so well made
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fitting Buds I've Owned
on August 13, 2024
Posted by: Jaspen24
[This review was collected as part of a promotion.] These are the best fitting earbuds I have ever owned. I'm not sure if they work with AI or not, but they are the best sounding, with deep base and clear highs. I get long run times and they charge quickly. The case gives me several recharges. I would not consider buying any other brand.
Value
5
Written by a customer while visiting Samsung US