Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This is A1 absolutely love it
on August 12, 2024
Posted by: Shortie
[This review was collected as part of a promotion.] This Galaxy A1 is perfect for calls, listening to music and so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, weird fit
on August 12, 2024
Posted by: djbiscuit
[This review was collected as part of a promotion.] The sound quality and sound cancelling are fantastic. The buds work great with both my S23 Ultra and Watch 5 Pro. However, despite trying all of the tip sizes, they never feel truly secure in my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever!!!
on August 12, 2024
Posted by: Vaisgalaxyfan
[This review was collected as part of a promotion.] Easily the best headphones I've ever owned. Music on the go is truly incredible and the bass hits. Every show I watch is a cinematic experience on par with going to the theater , fully immersive, I can feel the blaster bolts as they sail by and feel the hum of the lightsabers as the crackle and clash onscreen. The Galaxy AI is amazing with the translate features, I can easily have a full blown conversation with anyone in any language and not miss a beat, absolute game changer for international relations. I am super impressed with these Buds and have fallen in love with my pair. I truly enjoy listening to things and just using them in general. Nothing but amazing things to say about a truly amazing product ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones
on August 12, 2024
Posted by: Axel96
[This review was collected as part of a promotion.] It been surprisingly good for all needs I've came across,travel, workout, anything is my second time buying them since I lost them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive upgrade
on August 12, 2024
Posted by: Seyvali
[This review was collected as part of a promotion.] I upgraded to the Galaxy Buds 2 pro from my Galaxy Buds and I am impressed by their sound quality and comfort. Not only this but their active noise cancelation feature is incredible, all while having a monstrous battery life that I have never once had to worry about. I would recommend these wholeheartedly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Buds 2 PRO
on August 12, 2024
Posted by: CabreraMANcave
[This review was collected as part of a promotion.] I love my buds but, I don't like the battery life. It's great that it connects easily to my other devices but I wish I had the capability to connect to more devices at once.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Heyt here CabreraMANcave, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important lasting battery is to you on a daily basis, and we would be happy to help you maximize the battery life of your device in any way we can. We have provided a link to an article to help you with the battery of your device. The ANC setting is going to use more battery consumption than the ambient sound setting if you are looking to extend the battery life. We have lastly, shared a link to the Samsung Support Team if this experience continues and you believe there may be an underlying factor affecting your device. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
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Written by a customer while visiting Samsung US
Customer Rating
5
I take these everywhere
on August 12, 2024
Posted by: LeAnners
[This review was collected as part of a promotion.] These earbuds are worth the money. I love the adaptive noise canceling feature that activates when there is a sudden loud noise is near me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sounds great
on August 12, 2024
Posted by: Travis
[This review was collected as part of a promotion.] I got these when I purchased my galaxy s24 ultra because I was excided about "Galaxy AI"
These buds sound great, better than my old buds original but I actually prefer the originals without the ear tips. I never really cared for any of the buds that you have to shove into the ear canal.
My only real complaint about these is whenever I have to readjust the buds in my ear, touching them will cause them to either pause whatever I'm listing to or even worse hang up on someone if I'm on a call. Overall I like design and look of these over air pods or other more bulky buds. The app works well with them as well.
These buds sound great, better than my old buds original but I actually prefer the originals without the ear tips. I never really cared for any of the buds that you have to shove into the ear canal.
My only real complaint about these is whenever I have to readjust the buds in my ear, touching them will cause them to either pause whatever I'm listing to or even worse hang up on someone if I'm on a call. Overall I like design and look of these over air pods or other more bulky buds. The app works well with them as well.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hey there Travis, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your earbuds, and have provided a link to an article to help you with the ideal placement of your earbuds. We also recommend following up this placement with a fit test you can do in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have any additional questions or continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US