Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Awesome sound
on August 12, 2024
Posted by: Sensitive2N01se
[This review was collected as part of a promotion.] These are the clearest earbuds I've ever worn! I can listen for hours and they do not hurt my ears at all. I highly recommend. I must try out some Galaxy AI features soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and greet sound
on August 12, 2024
Posted by: Basslady22
[This review was collected as part of a promotion.] This is the first in ear headphones that I ever used that are actually comfortable.
I love that when somebody talks to me the volume automatically adjusts.
I love that when somebody talks to me the volume automatically adjusts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy and comfortable to use
on August 12, 2024
Posted by: R12a345
[This review was collected as part of a promotion.] The Galaxy Buds Pro 2 deliver exceptional sound quality with rich, immersive audio and deep bass, making every listening experience enjoyable. Their easy-to-use design ensures seamless connectivity and intuitive controls, allowing users to effortlessly manage their music and calls. With these earbuds, you'll enjoy both superior sound and a user-friendly experience, making them a top choice for any audio enthusiast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They're worth it
on August 12, 2024
Posted by: Lionheart
[This review was collected as part of a promotion.] I bought these with my S23 Ultra because I didn't want to carry around my over-ear headphones everywhere. These came in handy because they're small and compact and can fit in my pocket without any added bulk.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love them so much
on August 12, 2024
Posted by: Kiarash
[This review was collected as part of a promotion.] Using them everyday, can't wait for more Galaxy AI features to get added to the buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has AMAZING audio
on August 12, 2024
Posted by: Brandywaney
[This review was collected as part of a promotion.] These Galaxy buds pro 2 are very good in sounding. The only problem is the ear tips. It causes my ears to be very dry after when they're clean and it can cause problems for my ears.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hello Brandywaney, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We are thrilled toh ear you are pleased with the audio quality of your earbuds. We have provided a link to the Samsung Support Team if you would like assistance and to discuss one on one the expeirence you mention with dryness. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Buds2 pro Bruv
on August 12, 2024
Posted by: Chillitis2099
[This review was collected as part of a promotion.] The galaxy Buds2 pro are great, most of the time. Dometimes there are connectivity issues, and sometimes the bass doesn't hit how i want it to. But overall a great product and I'm excited to try out the 3 next.
Value
3
Response from Samsung USBy Social Commerce, August 21, 2024
Hi Chillitis2099, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are so happy to hear you are pleased with your earbuds audio quality and usage every day. We have provided a link to an article to help you with the connection of your earbuds to your phone or other devices. We have also shared a link to the full device manual to help you with the audio equalizer settings. You can adjust the audio profile to align to your preferences. Lastly, we have shared a link to the Samsung SUpport Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
buds 2 pro review
on August 12, 2024
Posted by: belal22
[This review was collected as part of a promotion.] amazing earbuds. the sound quality and fit are impressive, ANC is acceptable, and the mic is very clear indoors, but it is horrible outdoors.
Value
4
Written by a customer while visiting Samsung US