Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great sound
on August 12, 2024
Posted by: Ankelly
[This review was collected as part of a promotion.] Don't like that they fall out so easily but sound is incredible
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Ankelly, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro. We would be thrilled to help you troubleshoot the fit of your earbuds and have the best listening immersion possible. We have provided a link to an article to help you with this experience at your convenience, and recommend performing a fit test with your earbuds connected to your Samsung Wearables App. We have lastly provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and easy to use.
on August 12, 2024
Posted by: James94
[This review was collected as part of a promotion.] Galaxi Ai works really well with my phone and the sound quality from the buds is amazing. I love how it can seamlessly transfer audio control between all my devices. I love Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent audio
on August 12, 2024
Posted by: IORDO82
[This review was collected as part of a promotion.] Excelent design sounds great voice control works better that others device is great overall
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on August 12, 2024
Posted by: Fishpaste
[This review was collected as part of a promotion.] Upgraded from thr original buds and these are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent improvement over previous ears
on August 12, 2024
Posted by: JD4152342
[This review was collected as part of a promotion.] This set of buds is a fantastic refresh over previous iterations. They're super light and stay in your ear well, with crisp sound quality and good responsiveness on the TouchPads. Excited to see how they continue to incorporate Galaxy AI into the functionality of this with future updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fit, sound canceling is amazing!
on August 12, 2024
Posted by: AriesTrouble
[This review was collected as part of a promotion.] I feel the need to upgrade my phone to get the Galaxy AI from the Galaxy S24 Ultra! Everything in technology just keeps expanding. I need to keep up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazong features
on August 12, 2024
Posted by: Daveleedw
[This review was collected as part of a promotion.] Does everything you would want and is very durable.
I've had it drop in a pool and it is still working great.
With the new addition of Galaxy AI, I can use it for quick translation and other assistance as well.
Great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 12, 2024
Posted by: TheReverendWes
[This review was collected as part of a promotion.] I used the Galaxy AI translate with my buds on my s23.
Value
5
Written by a customer while visiting Samsung US