Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best buds I've owned so far!
on August 12, 2024
Posted by: GalaxyGuy81
[This review was collected as part of a promotion.] These Galaxy buds 2 pro have blown all the other older models out of the water with just the sound quality. I love everything about them especially the Galaxy AI. Being able to navigate through my phone without having to touch the screen is just simply amazing! I can hardly wait for the next upgrade...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fit perfectly and the bass is amazing!
on August 12, 2024
Posted by: Jastor
[This review was collected as part of a promotion.] Only used AI once and it did help out alot in the conversation I used it with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never lose an earbud
on August 12, 2024
Posted by: Buzzard2024
[This review was collected as part of a promotion.] The integration with Samsung Find is great. If an earbud falls out and rolls under the couch it's easy to locate.
The sound and noise cancelation works great. I use the earbuds for voice calls and Spotify music
The sound and noise cancelation works great. I use the earbuds for voice calls and Spotify music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product, good sound quality.
on August 12, 2024
Posted by: Grumpier2404
[This review was collected as part of a promotion.] The Galaxy Buds are great, they sound good, they feel good, the noise canceling is good, and the ambient sound is good. The only issue I have with them, which is relatively minor, is that the case they come in scratches really easily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the smaller size
on August 12, 2024
Posted by: moona11
[This review was collected as part of a promotion.] I use these for work primarily. The noise cancelation work great. Speaker sound is excellent. Run time is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound quality is great, but...
on August 12, 2024
Posted by: Krista
[This review was collected as part of a promotion.] The sound quality is great, as is the noise canceling. My biggest issue with them is they make my ears hurt as if the skin in my ears feels raw and itchy. I've tried different tips on them, but they don't seem to help. Everytime i use them, within a day or so my ears start draining and feel raw. I don't know I'd I'm allergic to something in them or if other have the same issue?
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hey Krista, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy tohear you are enjoying the audio quality and noise cancelation of your earbuds. We have provided a link to the Samsung Support Team to work with you one on one to troubleshoot the discomfort you mention experiencing during usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on August 12, 2024
Posted by: Sweetcherry
[This review was collected as part of a promotion.] My galaxy buds2 pro are great! I love the noise canceling and they are super comfortable.
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Sweetcherry, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are ecstatic to hear you are so pleased with the listening experience with your earbuds. We have provided a linnk to the full device manual to help you explore all of the new ways you can use Galaxy AI with your earbuds. We have also shared a link to the Samsung Support Team if you have any questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung earbuds
on August 12, 2024
Posted by: Dani1247
[This review was collected as part of a promotion.] I like these earbuds. I'm a samsung girly. From my appliances to my technology.
The sound is beautiful. I appreciate the noise canceling and the ambient sound.
My only downside is that I have small ears. The smallest rubber piece is still too big. This leads the headphones to fall out. It's manageable but that is my downside.
Value
4
Written by a customer while visiting Samsung US