Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best Earbuds
on August 12, 2024
Posted by: TopNotchEarbuds
[This review was collected as part of a promotion.] I love my earbuds, I definitely recommend this. One concern though is after wearing them for over an hour they start kind of hurting and feel discomfort, if there was some kind of cushion or something like that would be awesome but besides that I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Buds
on August 12, 2024
Posted by: GalaxyJAR
[This review was collected as part of a promotion.] I have these with me all the time. The color is great and I finally have buds that actually fit my ears!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on August 12, 2024
Posted by: LoveCats29
[This review was collected as part of a promotion.] Sound quality is amazing, and the noise canceling works fantastic in loud environments. Which I definitely appreciate especially working in loud buildings in construction. Battery life is great and recharge time is quick, best headphones I've owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound is decent
on August 12, 2024
Posted by: Malish
[This review was collected as part of a promotion.] I love the quality sound of the bud. Every time I want to enjoy watching a movie or dive deep into a music I use my buds which are a matching buddies with my s23 ultra. However, my ears reacted badly to my buds and went crazy with wax and inflammation despite I cleaning my buds every time. So for now unfortunately I cannot use them ~_~
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on August 12, 2024
Posted by: Maltesemomofthree
[This review was collected as part of a promotion.] The pro bud 2 are great for using at work. I love that it adjusts the sound when I am talking at work. I like that it allows me to tap on them and change the song, answer a call or pause my music.
I use mine at the gym as well. I enjoy the sound quality while working out. I so not have to listen to the sounds around me in the gym.
I really was excited about the fact that I can locate them if i misplace them.
I also like using them to search the web when i am in my phone by using the AI feature. It allows me to use my phone quickly.
Overall I have enjoyed my earbuds and would like to try the probuds 3. Thank you for making a great product as always.
I use mine at the gym as well. I enjoy the sound quality while working out. I so not have to listen to the sounds around me in the gym.
I really was excited about the fact that I can locate them if i misplace them.
I also like using them to search the web when i am in my phone by using the AI feature. It allows me to use my phone quickly.
Overall I have enjoyed my earbuds and would like to try the probuds 3. Thank you for making a great product as always.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life and anc
on August 12, 2024
Posted by: Richard82
[This review was collected as part of a promotion.] I got 3 hours yesterday off a full charge. Anc isn't as good as other brands.
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hey Richard82, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the battery and audio quality of your earbuds are to you during usage, and we would be happy to help you maximize your listening at your convenience. We have provided links to articles to help you both with the battery of your device, and the usage of the ANC setting on your earbuds. We have also shared a link to the Samsung Support Team if this continues or you experience anything out of the ordinary additionally. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great sound
on August 12, 2024
Posted by: Queen86
[This review was collected as part of a promotion.] I use my buds for listening to videos and it is the best buds I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade I made.
on August 12, 2024
Posted by: Wolf7331
[This review was collected as part of a promotion.] Since 2020 I have been using galaxy buds plus and felt the need to upgrade and after my 1st workout with galaxy buds2 pro the audio quality is much more clearer and app compatibility makes the experience more enjoyable.
Value
5
Written by a customer while visiting Samsung US