Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
No so comfortable for me
on August 12, 2024
Posted by: RogerS
[This review was collected as part of a promotion.] I used to work and do my workouts with the galaxy buds+ and they were very comfortable and NEVER fell out of my ear, with the new galaxy buds 2 pro they fall out every time I start to sweat, and I have already tried different sizes of the pads and it doesn't work, too bad because they sound VERY GOOD.
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hey RogerS, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important a secure fit of your earbuds is to you during workouts and a range of other activities. We have shared a link to an article to help you with the optimal placement of your earbuds, and recommend following up with a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds2 Pro features
on August 12, 2024
Posted by: Mohanad
[This review was collected as part of a promotion.] Strong and clear sound
Long life battery
There is a problem with some app about the microphone
Long life battery
There is a problem with some app about the microphone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Buds pro 2 are the best
on August 12, 2024
Posted by: AngieBee
[This review was collected as part of a promotion.] My Galaxy Buds Pro 2 are amazing. The sound is perfect on the go, they do not fall out of my ears (I have tried several other brands) Can take calls hands free and the sound is always awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Features! Feautures!
on August 12, 2024
Posted by: Gcar2121
[This review was collected as part of a promotion.] The easy way to skip forward and backwards with simple taps has made my life easier with the galaxy buds pro. Perfect fit , sound and quality of audio. Simply love them !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on August 12, 2024
Posted by: Dewlil69
[This review was collected as part of a promotion.] I just love this buds they go perfectly with my s24 ultra and the sound is soooo awesome they are the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact and comfortable
on August 12, 2024
Posted by: Shimmer
[This review was collected as part of a promotion.] I absoutely love these buds. They fit comfortably and the sound quality is really good. They are small enough to be used discreetly. The audio is great for listening to music, audio books and taking phone calls. Highly recommend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Samsung buds has great features
on August 12, 2024
Posted by: Hello2
[This review was collected as part of a promotion.] The Samsung buds do not fit in my ear that well, I am worried that it will fall out from time to time. The case does not stay closed when I drop it and the ear buds go flying everywhere. The noise canceling has a high pitch sound that bothers me and because of that I do not use the feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Needs better calling
on August 12, 2024
Posted by: Wolky324
[This review was collected as part of a promotion.] I use these buds for everything. They're great except for the fact that people have trouble understanding me when I use these for phone calls. There's no Galaxy AI on this device.,
Value
4
Written by a customer while visiting Samsung US