Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great earbuds
on August 9, 2024
Posted by: Jerrico
[This review was collected as part of a promotion.] I absolutely love Samsung accessories! I've been using Samsung for years and it has never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds2 pro are sweet!
on August 10, 2024
Posted by: WildernessExplorer
[This review was collected as part of a promotion.] They have amazing sound quality. The noise cancelling mode helps me focus and even reduces sounds with out anything playing. Paired with my Galaxy s24 Ultra, I can take full advantage of Galaxy AI features just by speaking while my hands are busy. I can't wait to see how great the next model will be with these already being so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent overall.
on August 10, 2024
Posted by: AB2DOC
[This review was collected as part of a promotion.] Excellent for music. Though can improve on noise cancellation and ear comfort.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
not that Great
on August 10, 2024
Posted by: 2CoolHonu
[This review was collected as part of a promotion.] The Buds 2 pro just not up to par they are very hard to get in your ears and the quality of sound goes down after 6 months.
Value
3
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there 2CoolHonu, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you every day and we would love to help you with any frustrations you are experiencing. We have provided a link to an article to help you with the wear of your earbuds, and another to help you with the audio quality experience you mention. Lastly, we have shared a link to the Samsung Support Team if these experiences continue with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds for Samsung
on August 10, 2024
Posted by: Theorange777
[This review was collected as part of a promotion.] They have great sound quality because of the dual driver design. I also really like the stemless design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the way they feel
on August 11, 2024
Posted by: Big102
[This review was collected as part of a promotion.] I like them cause people will not know if you have them on because they are in your ear. Nothing sticking out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro series is the way to go
on August 11, 2024
Posted by: Surfer
[This review was collected as part of a promotion.] I had the first buds and these were a huge improvement from those. The fit and style were a great upgrade to me. The sound quality was a VERY noticeable difference too. From the ambient setting to the 360 directional sound setting - which btw has helped me find where my phone was a few times when I misplaced it lol. Even though this model was pre galaxy AI, once the phone updated, these buds worked flawlessly with it. I use it all the time when texting and just using the voice features in my buds. You can't go wrong with samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung montre
on August 11, 2024
Posted by: Marana
[This review was collected as part of a promotion.] So far so good. No complaints . Always on is a good selling point
Value
5
Written by a customer while visiting Samsung US