Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Buds 2 pro review
on August 1, 2024
Posted by: Ado1023
[This review was collected as part of a promotion.] The Galaxy Buds 2 offer impressive sound quality and a comfortable fit, making them a strong contender in the wireless earbuds market. However, my experience has been marred by persistent connectivity problems. The earbuds frequently disconnect from my devices and struggle to maintain a stable connection, which significantly detracts from their usability.
While the audio performance and design are commendable, the connectivity issues overshadow these positives. If Samsung can address these connectivity concerns in future updates or models, the Galaxy Buds 2 could become a top choice for users seeking both quality sound and reliability.
Value
3
Response from Samsung USBy Social Commerce, August 9, 2024
Hey Ado1023, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying the audio quality and comfort of your earbuds. We would love nothing more than to help you with the connection of your earbuds to your device, and we have provided links to two articles to help you with this at your convenience. We have also shared a link to the Samsung Support Team if this experience with your connection continues. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steve J
from Arkansas, USA
Expertise:Intermediate
Verified Purchase:Yes
clear sound , still not a secure fit in my ear. Good price paid, do fit somewhat better than previous pair.
I would recommend this to a friend!
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Headphones
on August 2, 2024
Posted by: Statdawg86
[This review was collected as part of a promotion.] The Galaxy Buds2 Pros are really good for sound quality and always deliver when switching devices. I love these!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Earphones
on August 2, 2024
Posted by: Pepper11
[This review was collected as part of a promotion.] Love the way they sit on you ears. I use them to work out and I've never had them fall off. Great NC, stops noise enough to make me enjoy music in loud places yet not strong enough that I can't hear someone calling my name.
Value
5
Written by a customer while visiting Samsung US
Posted by: Valeria
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Excelente calidad de sonido, confortable (tiene 3 tamaños de gomitas para poder cambiarlos), bonito diseño, y gracias al control de ruido externo se obtiene una súper experiencia de sonido; llegó super rápido, muy bien empquetado y en excelente estado, sin duda alguna tuve una excelente experiencia de compra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy buds 2 pro
on August 3, 2024
Posted by: Brookie
[This review was collected as part of a promotion.] love them they work great great sound love the color
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on August 3, 2024
Posted by: Rmark1
[This review was collected as part of a promotion.] These Earbuds have been through it all over the years and I've been thoroughly impressed by them, great battery life, good bass without sounding muddy, long range when I leave my phone at my desk. Good for calls as well and has even resisted some falls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on August 3, 2024
Posted by: Uncbball23
[This review was collected as part of a promotion.] These buds are the best and most comfortable buds I've ever worn. Not only do they stay in when I run and work, they sound GREAT!
Value
5
Written by a customer while visiting Samsung US