Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Favorite headphones
on July 31, 2024
Posted by: MarioR
[This review was collected as part of a promotion.] I use these headphones at work, I work in construction, I like the noise canceling and that the headphones quiet down when I talk. once my wife washed them and they still work! i love these headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a 4 only
on July 31, 2024
Posted by: TheTojo
[This review was collected as part of a promotion.] Because if you wear them to much you'll get a sore spot I. Your ears otherwise they're great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
comfortable headphones are always with me
on July 31, 2024
Posted by: Serega
[This review was collected as part of a promotion.] The headphones are comfortable for work, leisure and training
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound for Buds
on August 1, 2024
Posted by: JoeMoTo
[This review was collected as part of a promotion.] These buds have great sound for the size. Pretty good noise cancelling as well. Very happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Posted by: Molly
from Utah, USA
Expertise:Expert
Verified Purchase:Yes
I was very pleased with the ease and instruction within the samsung trade-in program. It helps keep waste out of my hands and im so satisfied with these earbuds. They fit well in the ears and stay there! I love the sound quality and ease of use between my other samsung products.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds slip out
on August 1, 2024
Posted by: Sunshine
[This review was collected as part of a promotion.] Galaxy buds pro 2 are great except for when they fall out of the ears.
Value
3
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Sunshine, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are pleased with the uadio quality and features of your earbuds. We have provided a link to an article to help you with the ideal placement of your earbuds for a secure fit. We also recommend performing a fit test while your earbuds are in your ears and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
4
Surprisingly great.
on August 1, 2024
Posted by: ChefDB
[This review was collected as part of a promotion.] The features these offer are amazing
The noise canceling features work great , the option for them to "mute" in a sense when you talk is great because then your not shouting at people.
The noise canceling features work great , the option for them to "mute" in a sense when you talk is great because then your not shouting at people.
I was worried at first they would not stay in my ears as they hadnchanged the style. But after some finagling and finding the right ends to lut on them they fit really well. Call quality is amazing as well as the audio balance for music, podcasts, what ever your listening to.
The reason they are not 5 star is they do tend work their way out of your ears if you are running and sweating. I live in the south so that's an issue. For everyday wear they are really good.
But I would recommend these if you're looking for new buds.
But I would recommend these if you're looking for new buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everyone needs some buds
on August 1, 2024
Posted by: Eekers
[This review was collected as part of a promotion.] The noise cancelling feature is a life saver, as a heavy equipment operator doing construction I find myself listening to an engine that or tools constantly used and producing high decibels all day..... Until I was gifted a pair of these life saving ear buds. I ended up buying myself a second pair and switch out because of the use. They have an amazing battery but I literally could be in my cab for 16+ hrs depending on the day. These bad boy are a 10/10. I highly recommend.
Value
5
Written by a customer while visiting Samsung US