Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Good sound
on July 30, 2024
Posted by: SoundGuy
[This review was collected as part of a promotion.] They have good sound quality. They access the Galaxy Ai when set up. I do notice that they battery life does start to go down if you use them alot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good earbuds
on July 30, 2024
Posted by: Tony2toes
[This review was collected as part of a promotion.] I'm loving these Buds 2 Pro! Sound is good and the noise cancelation feature is good. I can block out a lot of distracted noise when listening to music or watching a video. I enjoy wearing these Buds 2 Pro with the noise cancelation on when outside doing yard work.
Battery run time is good and I can watch videos and listen to music while working.
Nothing really bad to say about the Buds 2 Pro. Everything so far has been pleasant, besides a couple hiccups here and there where my phone will loose connection and I have to put the Buds back in the case and reopen them to connect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amzing quality
on July 30, 2024
Posted by: Znmj14
[This review was collected as part of a promotion.] I am always using my buds 2 pro because I love music, since I travel long distances in my car/walking they are my best friend, the battery lasts a week which is a lot becuase I use them the whole day, that is one thing I love about them that I don't have to constantly charge them. Another thing is the audio quality, I am one of the people that have to always blast to the full volume my music and when I tell you these buds really do come through they do, I love not being able to listen anything on the outside with the active noise cancelletion and I love how clean the bass always sounds. I also love the fact that they don't break easily, I have the tendency to accidently throw them to the floor and they stay intact. I love how AI has helped me when I talk or they hear a voice the music volume goes down in order for me to hear. Also I love how it translates stuff very easily and fast makes it way easier to communicate between some internacional friends and me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great samsung features
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love how well these work with these my various samsung devices. the sound is good, and the noise cancelation works very well. I enjoy the experimental features, like mute while speaking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ANC is AMAZING!
on July 30, 2024
Posted by: linkplay
[This review was collected as part of a promotion.] I have been a fan since I started with the Galaxy Buds + many years ago, and then traded those in for these Buds 2 Pro. I could not even begin to explain how good the sound quality is on these. Calls are also clear according to the people I talk to often. The ANC and Ambient noise modes have been so useful in my day to day usage when I was commuting to and from university!
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Option
on July 30, 2024
Posted by: BigBreadBoy
[This review was collected as part of a promotion.] This option of ear buds are awesome. They have great sound and the noise canceling option works perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worked great until...
on July 30, 2024
Posted by: MattyBro
[This review was collected as part of a promotion.] The ear buds have great sound, everything I wanted in active wear buds. Then all of a sudden the case stopped charging and won't hold charge. The only way to charge buds is to have buds in case and connected to samsung charged. Almost pointless to have them now.
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there MattyBro, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important the charging case of your earbuds is to you for you continued usage. We have provided a link to the Samsung Support Team if you haven't already spoken to them directly. They can review any and all options available to you to repair your charging case or otherwise resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best ear buds ever!!
on July 30, 2024
Posted by: Cookie82
[This review was collected as part of a promotion.] Absolutely love the ear buds pro 2. The noise canceling in them are amazing. They fit perfectly in my ear and are great! Music play perfectly and they charge fast.
Value
5
Written by a customer while visiting Samsung US