Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Features of the buds 2 pro
on July 30, 2024
Posted by: Alin11
[This review was collected as part of a promotion.] The sound is good quality and so is the noise canceling the build quality is also really good and it has really good base
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Galaxy Buds2 Pro
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my Buds2 Pros. They are compact, have a rubbery non- slip finish, fit nicely into the charging case and charge quickly. The buds fit well, have a test option in the app to ensure a good fit and come with different ear rubbers. The sound is fabulous and I use them when listening to concerts. Very good product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent sound, small package
on July 30, 2024
Posted by: RockwellB1
[This review was collected as part of a promotion.] I own several pairs of wireless earbuds (a couple are Samsung) and these have been my favorite so far. They sound great, the noise canceling works well (even while mowing), and they fit pretty well. The only reason they don't have 5 stars is because the fit could be better. The "wings" on one of the older pairs helped a ton in keeping them in your ears no matter how much you moved around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent noise cancelation
on July 30, 2024
Posted by: Kaiser66
[This review was collected as part of a promotion.] The Buds 2 Pro are excellent at canceling the noise outside, I enjoy music, videos and watching movies with them regularly and have no complain whatsoever, they are lightweight, perfect shape and the battery lasts for days, I use them for about 2 hours daily and I don't need to recharge them in about 10 days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pros - one con
on July 30, 2024
Posted by: R0H876
[This review was collected as part of a promotion.] Sound Quality: The Galaxy Buds 2 Pro are praised for their balanced and detailed sound profile. You feel like you would be in a concert, listen every instrument so clear and clean. They support high-resolution audio with 24-bit sound quality.
Comfort and Fit: These earbuds are lightweight and designed for a comfortable fit, making them suitable for long listening sessions, when you walk, when you work or when you stay you feel they are part of you.
Active Noise Cancellation: t
It is effective at blocking out ambient noise, enhancing the listening experience.
Touch Controls: the touch controls to be overly sensitive or unintuitive.
Comfort and Fit: These earbuds are lightweight and designed for a comfortable fit, making them suitable for long listening sessions, when you walk, when you work or when you stay you feel they are part of you.
Active Noise Cancellation: t
It is effective at blocking out ambient noise, enhancing the listening experience.
Touch Controls: the touch controls to be overly sensitive or unintuitive.
Value
5
Written by a customer while visiting Samsung US
Posted by: Paros
from PA
Expertise:Intermediate
Verified Purchase:Yes
I like it. Feels a bit loose in my ears but they don't fall out. There's a background ssshhh sound.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Only 1 issue
on July 30, 2024
Posted by: Coscokid
[This review was collected as part of a promotion.] The only real downside is that you have to keep adjusting them in your ear while taking and or eating.
Value
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Coscokid, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the secure fit of your earbuds is to you every day during usage. We have provided a link to an article to help you with the placement of your earbuds. We also recommend performing a fit test while wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
4
Not Bad overall!
on July 30, 2024
Posted by: AKPaul49
[This review was collected as part of a promotion.] I have three sets. I like them. I wish they fit a bit better. They sound great.
Value
4
Written by a customer while visiting Samsung US