Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Samsung Doesn't Miss
on July 30, 2024
Posted by: Shark27
[This review was collected as part of a promotion.] The buds2 pros are amazing. Samsung delivers crisp sounds through AKG. I especially like how customizable they are.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY GI GALAXY PRO BUDS 2
on July 30, 2024
Posted by: TEEBABY843
[This review was collected as part of a promotion.] Galaxy AI GALAXY PRO BUDS 2 I JUST LOVE IT THE COLOR, SOUND, SLEEKNESS IT'S 🔥🔥🔥🔥🥰🤩🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and quality
on July 30, 2024
Posted by: Gamer808
[This review was collected as part of a promotion.] I used my ear buds for work and zoom meetings. I also use them for calls and school and always my music. I even use them in loud settings like concerts and clubs as ear plugs and not hurt my eardrums. Overall I love these wireless ear pods and galaxy ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My bud2 pro are amazing
on July 30, 2024
Posted by: Replacement
[This review was collected as part of a promotion.] I got my earbuds too to replace my broken ones and ever since I purchased these earbuds these are nothing less than amazing I work in a noisy environment and that noise cancellation is beyond expectations with the easy controls to control the Airbus to even get to my AI to look for certain things is really easy and simple to look up things and to research stuff on the internet I'm glad I made this purchase of my bud 2 pros they sound amazing and and the music comes clear and crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They would be good except.....
on July 30, 2024
Posted by: Nooooo
[This review was collected as part of a promotion.] The buds don't stay in your head. Doesn't matter what size insert you use, they don't sit properly in your ear. I have to mess with it and twist it around for almost a half hour before I can actually use them. It sucks because the previous version you could just put the bud in your ears and go without issue. The sound quality isn't as good as the previous version. The case is bigger which is a bad thing. The only redeeming factor is the slightly longer battery life.
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the ideal fit of your earbuds. We have provided a link to an article to help you with the placement and movement to place the earbuds for the secure fit you are seeking. We also recommend performing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or continue to experience any frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on July 30, 2024
Posted by: Roydta
[This review was collected as part of a promotion.] I use my buds every day for watching TV, movies, YouTube, reels on social media platforms and of course listening to music. The sound is amazing and I love the on and off touch feature. I never leave home without them. Without a doubt one of the best products I've ever bought.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Pro 2
on July 30, 2024
Posted by: LEFPETS1
[This review was collected as part of a promotion.] I have several sets of headphones including Bowers & Wilkins. There was a sale price on the Buds Pro 2 so I figured I would take a chance to see how they were. I am also hard of hearing so I really did not have great expectations. Well this all CHANGED once I tried them out !!! Listening to music is a total game changer. They get loud enough for my needs and the clarity cannot be matched in my opinion. The bass is fantastic the highs are outstanding and the battery life before a charge is needed is outstanding. At high volume levels I can average about five hours before a charge is needed. Thank you Samsung for a great product !! Mmm the ambient sound option also serves me as a pretty good hearing aid to boot !!!! Great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds
on July 30, 2024
Posted by: Jettajavier
[This review was collected as part of a promotion.] I love these earbuds, the best one so far, good battery live, clear sound good noise canceling
Value
5
Written by a customer while visiting Samsung US