Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
2
Sound quality great, durability poor
on July 29, 2024
Posted by: Bibbl80
[This review was collected as part of a promotion.] I bought the pro 2 buds for use with workouts. For the amount I paid for I would expect better durability from these buds. The sound quality is great and the seamless pairing is convenient as well. I was turned off that less than a year in I had to replace one of the buds because it stopped working and it wasn't easy at all and took a little a month to complete. Now that same bud is losing sound quality and I'm left scratching my head wondering if this was a smart buy.
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Hey there Bibbl80, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the durability of your device is to you every day, and we are always happy to help our customers. We have provided a link to an article to help you with the audio diminishing in volume you mention. We have also shared a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love these earbuds
on July 29, 2024
Posted by: Phenix
[This review was collected as part of a promotion.] Although these earbuds do not contain Galaxy AI They do work with my phone, which does. I love these earbuds.The bass is amazing. The noise canceling function is very nice.However, it does cause some air pressure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A non experts review
on July 29, 2024
Posted by: Beastcarp
[This review was collected as part of a promotion.] The only complaint is the active noise cancelation. Most of the time I can't tell it apart from passive noise cancelation.
I am able to connect these to my watch phone and computer so seamlessly. I love the sound quality that they have also.
I am able to connect these to my watch phone and computer so seamlessly. I love the sound quality that they have also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my ear buds
on July 29, 2024
Posted by: Jayrodibdp3
[This review was collected as part of a promotion.] My buds are great I especially love the noise cancelation feature and the lowering feature when someone is talking. Great job👍🏽
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Purchase above avg sound
on July 29, 2024
Posted by: Vermithor
[This review was collected as part of a promotion.] The sound would be definitely an upside for this your phone switch mostly would I would recommend for utilitarian purpose attending meetings but it has a pretty good sound the base is punchy I kind of like it that way the finish is pretty good and they really feel premium.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The sound!
on July 29, 2024
Posted by: SamsunKnights727
[This review was collected as part of a promotion.] These are my opinion are the best sounding earbuds on the market to this day. While transparency mode isn't the best, and ANC kind of lacks compared to other brands. The sound makes up for everything. These sounds great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Buds 2 Pro
on July 29, 2024
Posted by: NJKID007
[This review was collected as part of a promotion.] My Buds 2 Pro are a comfortable fit. The base and sound is very clear when watching movies. Gives you that theater feel while watching movies. I really appreciate the fact that they can be located. I was misplaced my Buds and couldn't find the case. I used my
Galaxy wearables app. It showed the last location address. Then when I arrived it made a chime sound to help me find them and let me know when I was close to them. Great investment. Galaxy AI unsure of how it's used with this product. But I guess it can be beneficial.
Galaxy wearables app. It showed the last location address. Then when I arrived it made a chime sound to help me find them and let me know when I was close to them. Great investment. Galaxy AI unsure of how it's used with this product. But I guess it can be beneficial.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Flip in Style
on July 29, 2024
Posted by: SamsungKnights727
[This review was collected as part of a promotion.] This phone is just plain old fun. The multitasking you can do on this device is top notch. The only complaint I have on this phone is the battery life. But other than that the simplicity, elegance, size, and popularity with this phone is second to none.
Value
5
Written by a customer while visiting Samsung US