Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Great sound and battery life
on July 29, 2024
Posted by: theiblakedennis
[This review was collected as part of a promotion.] They have great sound and battery life. The only issue I've found is that thru fall out of my ears easily when I wear them.
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Theiblakedennis, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We couldn't be happier to hear you are so pleased with the audio quality and battery of your earbuds. We would be thrilled to help you troubleshoot the fit and have the best experience possible with your earbuds. We have provided a link to a great article to help you in this matter, and recommend performing a fit test while the earbuds are in your ear, and you are connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues or you would ever like one on one assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Ear Buds Pro2 - Good Buy
on July 29, 2024
Posted by: Preciosa760
[This review was collected as part of a promotion.] I use my ear buds when I'm on the go, while listening to my podcasts and they are great! I just sometimes have a hard time fitting them in but otherwise a great buy!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Clarity
on July 29, 2024
Posted by: ScottSkyes
[This review was collected as part of a promotion.] These earbuds are great and they will enhance any Samsung product that you will own.
The sound clarity and ease of use along side supported apps makes this my go to earbuds with my Fold5.
EQs are easily accessible and adjustable on the fly, the touch function on the earbuds work flawlessly, and the 360 spacial feature is one of my favorite thing to experience.
With Samsung Galaxy AI, the earbuds paired with my Fold5 can translate the conversation on the fly as well as translating conversation to English for me to understand on the go.
It feels good to be able to experience such a feature that you could only think of in Sci Fi movie and I am looking forward to see what else Samsung plans for the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 Pro
on July 29, 2024
Posted by: Gambler
[This review was collected as part of a promotion.] The galaxy buds 2 pro are honestly the best earbuds, I've ever used. The sound quality is amazing and so is the noise canceling!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A pleasant audio experience
on July 29, 2024
Posted by: Alcoastie
[This review was collected as part of a promotion.] I haven't had a single problem with my headphone since I've bought them, I've had them about a year now and the spund is very crisp for wireless buds. I would recommend these for a great experience, not to mention how cheap they are right now. One of the best features are the sound canceling, I can't even hear the plane when I take my vacation flights!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and ANC!
on July 29, 2024
Posted by: BestInDaGame
[This review was collected as part of a promotion.] Galaxy AI !
I have been using these buds for about a year now and love everything about it from the design, to the form factor and it's sound quality. It's very compact so I can easily carry it in my pockets without any discomfort. The sound quality is amazing and I use it to listen to music and watch videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I have purchased.
on July 29, 2024
Posted by: Lovethesebuds
[This review was collected as part of a promotion.] These ear buds are great to use if you work in loud places and have to use your phone. Even better with the enhanced hearing too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Work great but fall out
on July 29, 2024
Posted by: DancerFit
[This review was collected as part of a promotion.] The Buds2 Pro work great but do not stay in my ears. They fall out no matter which rubber pads I use when I'm talking or chewing.
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there DancerFit, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how pleased you are with the features and audio quality of your earbuds, and we would love to help you further love your earbuds by getting that ideal fit you are seeking. We have provided a link to an article to help you with that optimal placement of the earbuds in your ear. We also recommend performing a fit test with your earbuds. This can be done by connecting to the Samsung Wearables App and performing the test while they are in your ears. Lastly, we have provided a link to the Samsung Support Team if you have questions or this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US