Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Exceptional Earbuds
on July 29, 2024
Posted by: dzavid
[This review was collected as part of a promotion.] I've been using the Galaxy Buds 2 Pro for a few weeks now, and I'm really impressed. The sound quality is phenomenal with deep bass and clear highs, making my music and podcasts sound fantastic. They're super comfortable, and I can wear them for hours without any discomfort. The noise cancellation works great, and the battery life is more than enough to get me through the day.
I can only imagine if these buds had Galaxy AI integrated, they would be the ultimate everyday companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've ever used
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The buds 2 pro have amazing sound quality and is great for media especially when you pair them with a galaxy tablet. The ANC is decent and ambient sound is super nice to have have turn on automatically when you start taking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds!
on July 29, 2024
Posted by: duskrain
[This review was collected as part of a promotion.] These earbuds work fantastically! They use Galaxy AI to block out ambient sound which works great, and sound fantastic. Great bass, treble. They also fit in my ear perfectly, and never get loose even when running. Battery life is solid too, lasts for the whole day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable, reliable, and powerful!
on July 29, 2024
Posted by: MoetgageMike
[This review was collected as part of a promotion.] I've had my Galaxy Buds 2 Pro for several years now and I could not be more impressed by these little magic buds. I use them 7 days a week at the gym and intermittently for phone calls around town when I don't want to hold my phone to my head.
For starters, let me start off by saying I accidentally ran these through the washing machine once... I thought for sure they were ruined. I let them dry out for a day and tried to use them and just just screeched in my ear and would not charge. They then sat on my desk for about a month, and I tried them again, and to my surprise they sounded brand new! No weird noises, no dead spots, they just worked.
If you're looking for great headphones that pack a punch and won't break the bank, these are for you! I'm now trading them for the new Buds 3 Pro, but only because I love shiny new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Buds!
on July 29, 2024
Posted by: Doe4sho
[This review was collected as part of a promotion.] I absolutely love my galaxy buds 2pro earbuds! The sound quality is outstanding and the fit in my ear is nice and snug. I have enjoyed the long battery life and how easily the case fits in my pocket. I take them everywhere I go. I have had them since they came out and they are still going strong 2 years later! That's why these are my favorite Buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, but hard to keep in ears...
on July 29, 2024
Posted by: Tbazy24
[This review was collected as part of a promotion.] I have enjoyed my buds pro 2 for the most part. The sound is really clear and has depth when listening to music or streaming. When using them for answering phone calls, sometimes it can be hit or miss. I have times where the person sounds like he/she is right next to me, while other times I have a hard time hearing what they are saying. The biggest issue I have is the buds staying in my ears. I constantly clean them and wipe them down to help, but it doesn't seem to work. I don't even have to move around for them to fall out. I am just sitting there watching a movie and I can feel one or the other slightly start to fall out. If I don't catch it right away, it falls and bounces away on hard surfaces, making them difficult to find at times. Other than that, I have enjoyed them.
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Tbazy24, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with your listening experience for your favorite movies, television shows, and music. We have provided a link to an article to help you with the audio during your phone calls to help you ensure you have the best experience possible with your device. We have shared a link to an article to help you with the fit of your earbuds, and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you have questions or continue to experience any of these frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The Blue Buds
on July 29, 2024
Posted by: JBlueWK8
[This review was collected as part of a promotion.] I love my Buds, it fits perfectly on my ears, the touch sensors is helpful and I love the blue color, I carry it everywhere. Definitely the best earphones I ever have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ear buds
on July 29, 2024
Posted by: Lovemore1
[This review was collected as part of a promotion.] Just grabbed the Galaxy Pro Airbuds and I'm seriously impressed. They’ve nailed it in every way—from sound to comfort and everything in between.
**Sound Quality:** The sound on these things is incredible. Music, podcasts, calls—it all sounds fantastic. Super clear audio with great bass and balance. Plus, the noise-canceling is top-notch, blocking out the world when I need it, but I also love the transparency mode for staying aware when necessary.
**Comfort:** These guys fit like a dream. The design is spot on, super comfy even after wearing them for hours. They come with different ear tip sizes, so it’s easy to get that perfect fit. Ideal for commuting, workouts, and just chilling.
**Battery Life:** Battery life is solid. I get hours of listening on a single charge, and the case gives me a bunch of extra charges. And the fast charging? Total lifesaver when I’m in a rush—just a quick charge and I’m good to go.
**Connectivity:** Pairing was a breeze—no fuss at all. The Bluetooth connection is rock-solid, no lag or dropouts.
**Build Quality:** They feel premium and durable, like they’ll hold up well to daily use. Plus, they look sleek!
Value
5
Written by a customer while visiting Samsung US