Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Easy to use, reliable
on July 29, 2024
Posted by: PLandguy
[This review was collected as part of a promotion.] Used for work, the gym, and at home. Call quality is great, noise cancelling works wonders.
Unsure how well integration with Galaxy AI goes, have not experimented with that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on July 29, 2024
Posted by: Dan123
[This review was collected as part of a promotion.] Great sound and Galaxy AI has no issue hearing me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It was a gift
on July 29, 2024
Posted by: 1937loza
[This review was collected as part of a promotion.] They have been the best pair of ear phones. Even better than other competitors. highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds!
on July 29, 2024
Posted by: oneTOU3
[This review was collected as part of a promotion.] I got the purple one. The sound quality is excellent. Only issue is the fit. I tried all the different size tips and they don't seem to like to stay in the ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They're really practical and great sound
on July 29, 2024
Posted by: Not4climbing
[This review was collected as part of a promotion.] I really enjoy my buds2 pro they fit just right even when I'm excerscising (galaxyAI) I love how customizable the settings for the touch pads are on the app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing all around pair of ear buds
on July 29, 2024
Posted by: PogNoodle
[This review was collected as part of a promotion.] Galaxy AI
Sound Quality: 10/10
Sound Quality: 10/10
Crystal clear with hardly any unintentional noise being produced. Bass and voice are both powerful and clear.
Comfort: 9/10
Great for long listens and doesn't start hurting until after multiple hours. Work well when just one for both earbuds are in. Fits ear shape well.
Compatibility: 10/10
Absolutely no issues with connecting, pairing, or in app utility. The Samsung app for connected devices is has full control over the ear buds and clearly define everything that you can do with them.
Noise Canceling: 8/10
High quality noise canceling that blocks almost all noise if music is being played, but if there is nothing being played, the quality of the noise cancelation is reduced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Comes in handy
on July 29, 2024
Posted by: Pbmb55
[This review was collected as part of a promotion.] Galaxy buds give me the opportunity to have hands free access to my phone. With different color options I get to pick what fits to my personality. Love my buds
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hey Pbmb55, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are so pleased to hear you are enjoying using your earbuds for all of your hands free needs. With the addition of Galaxy AI features with your earbuds you can also now do more than ever before. We hope you'll reach out to us again any time in the future if you have questions or would like to share additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing wireless buds
on July 29, 2024
Posted by: Chrishas
[This review was collected as part of a promotion.] Galaxy AI
Made the switch from wired and do not regret it. Other brands just don't deliver the same sound quality and battery life.
Made the switch from wired and do not regret it. Other brands just don't deliver the same sound quality and battery life.
Value
5
Written by a customer while visiting Samsung US