Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Amazing sound
on July 29, 2024
Posted by: Gembaby92
[This review was collected as part of a promotion.] My Galaxy Buds Pro 2 are amazing!!! I've owned many pairs of ear buds over the years, and by far these are the best ones yet. I use them for everything from music, the gym, watching my favorite shows from my phone, and for hands free driving. The quality of the buds themselves are impressive, but the sound quality is by far the best I've ever had in a pair of wireless buds. Samsung really outdid themselves with these. I will definitely be purchasing another pair when these give out. Thank you Samsung for yet another great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for on the go
on July 29, 2024
Posted by: PurpleLover42
[This review was collected as part of a promotion.] I work 2 jobs, and if you have to deal with loud environments constantly, these are ideal. I can seamlessly switch between active noise canceling and allowing ambient sound, no pausing needed to continue conversations.
Of which I was also pleasantly surprised by the translation abilities. One of the tradesman at my job can only speak Spanish, very little English, while I'm the same way reversed. The water heater broke and we were the only ones with experience in it, but couldn't properly communicate what we were both seeing. I decided to try out the Galaxy AI active translation and it got us far enough to temporarily fix water heater, just enough to finish laundry! Made me feel very futuristic.
Of which I was also pleasantly surprised by the translation abilities. One of the tradesman at my job can only speak Spanish, very little English, while I'm the same way reversed. The water heater broke and we were the only ones with experience in it, but couldn't properly communicate what we were both seeing. I decided to try out the Galaxy AI active translation and it got us far enough to temporarily fix water heater, just enough to finish laundry! Made me feel very futuristic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds ever!!
on July 29, 2024
Posted by: Thisguy
[This review was collected as part of a promotion.] After using these ear buds for a few months now. I can say confidently these as re the best esrbuds I've ever owned. Last for hours outside of charge case and the charge case alone I can go for days without even needing to charge that. The sound is crisp and the ambient mode is awesome. !!
Value
5
Written by a customer while visiting Samsung US
Posted by: Repo
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Theyre Not really that comfy they work ok but not great
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hello Repo, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are always happy to help our customers troubleshoot any aspect of their devices that are not meeting your expectations. We have provided a link to an article to help you with the wear of your earbuds. We have also provided a link to the Samsung Support Team if you have questions or continue to experience this discomfort. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best bud for phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Connect to any phone in 2 secs, good quality!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product that has stood the test of time.
on July 29, 2024
Posted by: VWGTIRON
[This review was collected as part of a promotion.] So I have these paired to my Samsung Galaxy S24 Ultra with Galaxy AI that was introduced this year. They sound great and the noise cancelation works exceedingly well. All in all I will be trading these in to upgrade and stay inside the Samsung network.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good sound quality; insecure fit
on July 29, 2024
Posted by: love2nap
[This review was collected as part of a promotion.] these buds sound good but they don't reliably stay in my ears with any of the tip sizes. when I go to push them back in, it's hard not to accidentally pause my music. even sometimes just walking is enough to shake them loose from my ears
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These galaxy buds pro 2 are phenomenal!
on July 29, 2024
Posted by: Bdmccandless1979
[This review was collected as part of a promotion.] Galaxy AI is a great feature for the buds it helps me research anything that I'm interested in looking up . The sou d is extraordinary and so easy to use and control on my phone. Change settings to my comfort. The only downside is they don't stay in my ears as easily and my previous galaxy buds but I still love using them . The color choices were great..I chose purple and battery life last days for me
Value
5
Written by a customer while visiting Samsung US