Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I love the sound, they are better than my beats.
on July 29, 2024
Posted by: Jakeryan
[This review was collected as part of a promotion.] The buds 2 pro pair perfectly with my s22 ultra, and my galaxy watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great sound and bass!
on July 29, 2024
Posted by: Swash89
[This review was collected as part of a promotion.] I'm very pleased with the performance and versatility of these ear buds. I use them for daily use at home and at the gym. I especially love the AI feature which allows me to explore different functions with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound quality
on July 29, 2024
Posted by: SMeeky
[This review was collected as part of a promotion.] The sound quality is great, but they don't fit my ears well and fall out a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are my best friend!
on July 29, 2024
Posted by: SaintSpitz
[This review was collected as part of a promotion.] I use these buds literally every day in almost any situation! The water/sweat resistance is perfect for working out at the gym. The noise cancelation is excellent for someone like me who works in distribution and is constantly inside of loud retailers. The compact and small size is great for carrying these buds around in my pocket and pulling them out whenever they are needed! The multiple touch functions enable me to keep my phone in my pocket while still keeping control of what I'm listening to, and give me the ability to use my phone's voice assitant to control my phone all with just a touch! The controls are also customizable so you can make the buds work for you. The shape of the buds themselves fit perfectly in your ear and are a lot more comfortable than the "P" shape of most buds on the market.
All-in-all, the Buds Pro 2 have everything a person could ask for from a pair of earphones, and at a great price compared to their competition!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pair of earbuds
on July 29, 2024
Posted by: maldo2k
[This review was collected as part of a promotion.] I love the design of the buds. The construction quality of the buds is great just like the previous model. The sound quality is also very good. The fit of the buds when in ear can at times be bad but overall when worn casually works great everytime. I like the features in the wearable app. One issue I have with the ear buds is the operating time, only about 4 hours, not great when wearing for work.
Overall, a great pair of buds for casual daily use.
Overall, a great pair of buds for casual daily use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Quality
on July 29, 2024
Posted by: Nytromont
[This review was collected as part of a promotion.] The ANC and ambient modes are incredible, much better than they were before. I love ambient mode turning on and the buds turning down my music when I speak, really convenient when I need to speak with someone but I don't have a hand free. Love the design and the fit is super comfortable too. Would be cool for them to put Galaxy AI features on them too in the future. Definitely my favorite buds yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Sound, poor fit.
on July 29, 2024
Posted by: Dbuds6789
[This review was collected as part of a promotion.] The sound quality is great. They're easy to use and I love the features.
But. No matter what I do they will randomly fall out if my ears.
Value
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hello Dbuds6789, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you have found the audio quality to be so superb during your usage. We would be absolutely ecstatic to help you with the fit of your earbuds to help you have the best experience possible and your listening experience uninterrupted. We have provided a link to an article to help you with the placement, and we recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience any frustrations with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 2
on July 29, 2024
Posted by: Montecristo
[This review was collected as part of a promotion.] I am using samsung galaxy products for a very long time.. my first mobile phone was samasung note1, we are talking about 2009 10 like that era . Still remember the old days. Now I am using note 20 ultra. Always will say the samsung note series never compromise. Never did. My friends and family use different brands and tell me to change... but you know I am very satisfied with samsung galaxy series. The buds pro2 I use along with my phone everyday is a beautiful experience altogether. I like the earbuds better than any other earbuds currently in market.
Value
5
Written by a customer while visiting Samsung US