Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound with comfortable snug fit
on July 29, 2024
Posted by: Ramboslay
[This review was collected as part of a promotion.] Non invasive design, that fits perfectly. Wireless qi charging works great on my note 20 ultra. Would regimens to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the noise cancelling option
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] These buds are a perfect fit and great sound. With fast charging times and long lasting battery, these are a must have for on the go. The sound truly is awesome, and I love the feature of sound quiet when you talk. I absolutely love these buds and will stick with the Galaxy brand for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio
on July 29, 2024
Posted by: gjgblackdragon
[This review was collected as part of a promotion.] From using them with my Galaxy S23, the Galaxy Tab S9 and with the computer, they are awesome. I was looking for headphones that could be used for a phone call, videos, music, web meetings or just to activate noise canceling and be able to focus in silence on a task. One of the best investments I've done in headphones. I'm really looking forward to use the next generation since it will be quite difficult to make something better than this. If you are hesitant, don't doubt, they are worthy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One of the Best Buds I've Ever Owned
on July 29, 2024
Posted by: CD3113
[This review was collected as part of a promotion.] I'm grateful to buying these since fall of 2022. I have always wanted a pair of noise canceling ear buds. These really helped me get through my studies by blocking out any outside distractions along with listening to music better and perfectly. There's still flaws to the device. They keep easily sliding out sometimes whenever I wear for a while. Also, there has been this booming wind sound that fills up the left ear piece and it can only be stopped whenever I turn off noise canceling mode and ambient mode.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent earbuds
on July 29, 2024
Posted by: Yes1111
[This review was collected as part of a promotion.] I have had my buds2 pro for over a year now. They are fantastic. Sound quality, comfort, and noise cancellation are superior to the original air pod pro earbuds which I also own. I would say the ambient sound is better in the air pods. But I am in the Samsung ecosystem so the buds2 pro suit my need better.
No AI on these but I look forward to trying the AI features in the buds3 pro when they arrive. It will be tough to dethrown the buds2 pro but I look forward to the possible upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on July 29, 2024
Posted by: Smders
[This review was collected as part of a promotion.] These buds are perfect. They fit super well into my ears compared to others. They have great sound and the features are fantastic. The seamless connecting to my phone and not need to carry the hub with me at all times. Being able to change what things you can do through ur phone is great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product is okay
on July 29, 2024
Posted by: Kximer
[This review was collected as part of a promotion.] Product is just okay.
Working with Galaxy AI or music or videos or just spelling on the phone, the sound is very good. They HOWEVER do not stay snug my ear. I even bought additional rubber settings and still they fall out with movement.
Sound is great, ear fitting is not.
Working with Galaxy AI or music or videos or just spelling on the phone, the sound is very good. They HOWEVER do not stay snug my ear. I even bought additional rubber settings and still they fall out with movement.
Sound is great, ear fitting is not.
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Kximer, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying the audio quality and using Galaxy AI features with your earbuds. We would love to help you with the fit of your earbuds to further enhance your experience. We have shared a link to an article to help you with the optimal placement of your earbuds in your ears. We also recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this matter continues and you would like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall awesome
on July 29, 2024
Posted by: SouthernGuy
[This review was collected as part of a promotion.] I like these a good bit, I have a problem with buds staying in my ears and these actually do. They are a little tricky to get out but sound quality is nice and they perform very well. Have not had a chance to use the galaxy ai features yet but I don't doubt it will work perfectly.
Value
4
Written by a customer while visiting Samsung US