Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best buds I ever had
on July 29, 2024
Posted by: JUNIOR
[This review was collected as part of a promotion.] What I love about my galaxy pro 2 is the appearance sleek black and soft texture. It has good quality sounds and worth the penny. Galaxy ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love. Them
on July 29, 2024
Posted by: Mkirk84
[This review was collected as part of a promotion.] I always get a new set to match my phone. There a must have if you have a phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Audio Quality
on July 29, 2024
Posted by: Lile37
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are great products for great audio quality. The intuitive voice detect feature is so convenient when someone is talking to you when at the same time, you're listening to something in your brand new earbuds. The fitting as well in the ears is very comfortable .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but not the best
on July 29, 2024
Posted by: Chevyrider85
[This review was collected as part of a promotion.] Seeing I do not know how to properly use Galaxy ai with this series of buds ; I will now research and update at a later time. These buds are forevermore impressive than previous version, however majority of the like function of other buds have been removed. One function is the ability to chirp and find buds when misplaced. In a previous version of buds I still own and use daily when I can't locate my buds 2 pro. Given smart things can pin point location the chirp function puts the bud right in your hearing distance making them easier to locate. The compability of the buds with other Samsung devices have also diminished as I can't travel as far from my device with the buds 2 pro. As stated I will research and update my review pending performance of galaxy ai function while wearing my buds 2 pro and update. Until than Go Samsung as you have been my familiess' go devices.
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hey there Chevyrider85, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important specific features of your device are to you every day. We have provided a link to the full device manual to help you discover all of the capabilities of your device. These earbuds do have the "Find My Buds" feature to help you with the chirping. We have also shared a link to the Samsung Support Team if you have any questions or any features of your device are not meeting your expectations. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product. Would highly recommend.
on July 29, 2024
Posted by: Itsthatguyj
[This review was collected as part of a promotion.] Great sound and battery life. Very comfortable to wear for long periods. Slim product profile helps when carrying these in a pocket all day. The companion app is also very helpful and provides a wealth of important info regarding my headphones status.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long Lasting Battery, Perfect Fit
on July 29, 2024
Posted by: Jfpruitt
[This review was collected as part of a promotion.] My first set of Galaxy Buds, and I'm highly impressed. Something I have always had problems with before, but I was pleasantly surprised how easily they fit and adjusted to my specific ears. Sound quality was perfection especially when using Galaxy AI. Outstanding battery life that outlasted any other past products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on July 29, 2024
Posted by: Sophiarose
[This review was collected as part of a promotion.] I have owned so many different ear buds and headphones. Nothing can replace the galaxy buds. The sound quality is amazing and I love the amount of bass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a lot of great features
on July 29, 2024
Posted by: Camilo26e
[This review was collected as part of a promotion.] The Samsung Galaxy Buds2 Pro are high-end wireless earphones with excellent sound features, noise cancellation, and a comfortable and durable design, ideal for users looking for a premium listening experience.
Value
5
Written by a customer while visiting Samsung US