Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,410 Reviews)
Open Ratings Snapshot
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4 out of 5
4
A Good Buy, Especially Refurb'd
on July 29, 2024
Posted by: Aesthetica
[This review was collected as part of a promotion.] I use these buds as daily earbuds. ANC and the noise passthrough modes work great; battery life, even on a years old pair, is still impressive and adequate, especially with a charged case. The noise sounds tinny when ANC or passthrough is off. But otherwise sound quality is good. Some raise concerns with how easily the case gets scratched, but I really have never cared about that. Oh yeah, the initial ear tips kept falling out for me. Had to put on some aftermarket silicone tips.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds Pro 2
on July 29, 2024
Posted by: Number1Majia
[This review was collected as part of a promotion.] I love my buds. I lost them at the beginning of winter at the end of last year in the parking lot of my work. When the snow started melting i would check the parking lot every day. Then one day I found them where a snow bank was in a puddle. I dried them out and put them in and to my surprise they still work awesome. No issues at all. I use my buds every day especially while I'm at work to answer calls, get notifications about emails and texts. When I ask Galaxy Ai a question I get the answer in my buds so it doesn't disturb anyone else in my office. I will NEVER use any other brand of phone or buds. I Love all my Samsung devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sound
on July 29, 2024
Posted by: Lw1343
[This review was collected as part of a promotion.] These have the best sound by far. I have tried so many other brands and I got these thinking I would not like them. I was mistaken I love these. I went back and bought another pair for my husband.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing sound quality!
on July 29, 2024
Posted by: Happyinthecity
[This review was collected as part of a promotion.] I love the sound quality of the Galaxy Buds2 pro. They are by far the best buds I've ever owned. The difference between the noise canceling and ambient noise is very distinct and function exactly as expected. I live in a big city, and walk everywhere, and it's great to be able to hear the traffic in the backround without being too intrusive. But when I want to block out the noise they are very effective as well.
My only criticism is that the rubber ear guides are too small for me. It would be nice if they made one just a size bigger.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent sound and noise cancellation
on July 29, 2024
Posted by: Enriquez2000
[This review was collected as part of a promotion.] These allow me to use Galaxy AI at the sound of my voice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on July 29, 2024
Posted by: James1
[This review was collected as part of a promotion.] Works well on my motorcycle to block noise and listen to surroundings
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Ear Buds!
on July 29, 2024
Posted by: JD8692
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are my favorite pair of ear buds. The connect really well to all of my devices (i.e. game consoles, laptop, phone and tv) without any real issues. The sound quality is better than the previous model and the microphone focuses on my voice instead of background noise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing earbuds!
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Amazing little devices that pulled all my work life together and make going from one thing to another seamless, their usability is unmatched.I love my life with these products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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