Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Earbuds of the Century
on July 29, 2024
Posted by: GalacticTony
[This review was collected as part of a promotion.] These earbuds are amazing the sound quality is so crisp and they fit in your ear flawlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST HEADPHONES OUT THERE!
on July 29, 2024
Posted by: Dandaman
[This review was collected as part of a promotion.] I love these galaxy buds. It connects flawlessly with my phone and I'm able to easily control my music with the gestures controls. They sound amazing, feel amazing and the charge is even better. I charge them probably once every 3-4 days after 6-7 hours of daily usage. They hold charge like brand new even after one year!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Indepth review of galaxy buds2 pro
on July 29, 2024
Posted by: Ethanskib
[This review was collected as part of a promotion.] First picking the galaxy buds2 pro was a choice of mine due to a recommendation of a friend. At first I was skeptical whether this device was of good quality which I was quickly assured of when I first put them on. The comfort was incredible like I didn't even have the earbuds on, the sound was amazing and so was the bass. The amount of settings and customizations amazed me as I spent hours going through different settings to adjust to my preferences. The earbuds also came with many tip sizes for different ears. The battery on the earbuds are said to be around 8 hours but one has lasted me over 10 hours at a time. They charge extremely fast which surprised me. The case too recharges extremely fast. The reliability of these earbuds also include great durability and have a great fit. Would recommend for everyone looking for a long lasting good quality earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound Quality is amazing
on July 29, 2024
Posted by: Professional
[This review was collected as part of a promotion.] The sound quality is phenomenal. I never have to put the volume past halfway because the sound is robust and full. My buds before this one was the Live edition and the great thing about those was the noise canceling feature. These new one took that feature and made it even better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect volume
on July 29, 2024
Posted by: Bills1
[This review was collected as part of a promotion.] These have perfect volume for a person with hearing loss. Easily connect with my samsung phone and sansung smart television. Good quality Just as expected with products from samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound with slippage
on July 29, 2024
Posted by: Siggurds
[This review was collected as part of a promotion.] I've had every pair of Samsung Buds that have been out in the US market. While these have the best audio quality that I've heard so far, they don't stay in my ears very well. Even the older Samsung Buds Live (with the bean design which nobody liked) stayed in my ears longer than these.
The bass is super impressive however and I find myself using these more and more because of the ease of use in switching between my multiple systems (phone, tablet, laptop, handheld gaming computer and desktop computer). I've tried the various tip sizes that these come with, and they still slip out of my ears for some reason.
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Siggurds, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are pleased with the audio quality and features of your earbuds. We would be thrilled to help you with the ideal fit to have the best experience possible with your device. We have provided a link to an article to help discover the ideal placement of your earbuds. We would also recommend doing a fit test with your earbuds while wearing and connected in the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US
Customer Rating
5
Really good headphones
on July 29, 2024
Posted by: Brandon1234
[This review was collected as part of a promotion.] I like them alot but I wish that they had samsung find built in to the case and not just the headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buds pro 2 review
on July 29, 2024
Posted by: Phil21
[This review was collected as part of a promotion.] Good buds, but the wear out too quick and are too sensitive to water. Mine slowly doed afger about a year and got just a coulle drips of water and then would charge anymore. Many manufacturers have water resostant buds now so hope they get improved upon. Also they fallout a lot if youre innthe gym working out. Ended up having to get bids that can stay in my ear
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hello Phil21, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and we are always happy to assist in any way we can maximize your overall experience. While these earbuds do have an IP rating of IPX7 and can withstand being placed in up to 1 meter of water for up to 30 minutes, however if you are using them for exercise or they are exposed to anything other than fresh water we do recommend ensuring they are clean and dry prior to being placed back in the charging case. We have provided a link to the Samsung Support Team if you have additional questions about water resistance or would like to explore repair options. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US