Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Buds 2 Pro
on July 29, 2024
Posted by: DDever
[This review was collected as part of a promotion.] This is my 2nd purchase due to my circumstances. The sound and functionality are top notch. When customizing the sound, theygiveme exactly what I want. I wouldput these buds up against any competitor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome galaxy buds
on July 29, 2024
Posted by: Pp2180
[This review was collected as part of a promotion.] Totally awesome, noise cancellation is what makes it different from other brands, i am a totally fan of samsung, i have 2 samsung smart phones invluding s23 ultra. The buds are compatible with all of my devices, the sound quality is too good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds I've ever used
on July 29, 2024
Posted by: surf4lifemd
[This review was collected as part of a promotion.] I have had these buds for 2 years now and absolutely love them. The sound is amazing and the noise cancelation makes them perfect for using when mowing the lawn or on public transportation etc. They are so comfortable and the ability to pause by tapping is so convenient. I also love how amazing the new Galaxy AI features integrate with these without the need to upgrade (although I do plan to upgrade in the future because it can only get better from here!) Samsung has been my favorite mobile brand for over a decade and continue to make stellar products. Well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on July 29, 2024
Posted by: Angelll2
[This review was collected as part of a promotion.] I love the galaxy buds pro2 , fits perfectly in my ear as I work out & when I'm at work. I also love the noise cancellation feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy budspro2, highly recommend
on July 29, 2024
Posted by: Corbino
[This review was collected as part of a promotion.] Overall very near perfect earbuds for daily regular use. Starting with the sound quality, I felt as if they were pretty good. The only negative I would say is the base [even after changing the sound settings] is not to my standard. But this is more of a personal preference. The battery life is fine as long as your using one earbud at a time. Letting them recharge between the use of each. Definitely industry standard in terms of batter life. The touch controls are pretty good even with nylon gloves on. Plus the added benefit of being able to control what the tap controls can do in the samsung app is very convenient. For gym use or any sort of exercise/ movement use. Honestly if it's just walking or anything that involved light movement, these work perfectly. Would not recommend for vigorous workouts or movements. The budspro2 tend move around due to falling out of the ear. The user will have to continuously adjust the earbud to keep it in. I would add in the shower these buds work perfect. No issues with water from a normal showerhead at all. I would recommend these buds to anyone who is in the market for a low profile daily use earbud. As for on the phone, these noise canceling worked great no issues there I would say they are at or above industry standard. People on the other end of calls said they could hear me just fine. And not much background noise if any, even in a loud work environment.
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Headphones
on July 29, 2024
Posted by: JSnoopy
[This review was collected as part of a promotion.] Amazing noise canceling headphones. I always use when I am traveling
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Bud Love
on July 29, 2024
Posted by: Real2def
[This review was collected as part of a promotion.] I love this galaxy buds pro 2. The quality and feel are amazing. Previously I owned galaxy buds. The sound quality is a amazing and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ear bud 2 pro Quality
on July 29, 2024
Posted by: KingJerome
[This review was collected as part of a promotion.] Well, their great when it comes down to listening to music ." BUT" on the other hand the Quality of the sound for conversations are poor during outgoing and incoming calls.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hello KingJerome, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying the usage of your earbuds for listening to your favorite music. We would love to help you with the audio quality on your calls as well to help ensure you have the intended experience with your device. We have provided a linkt o an article to help you with the features of your earbuds specifically for calls. We have also shared a link to the Samsung Support Team if you continue to have this experience or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US