Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,410 Reviews)
Open Ratings Snapshot
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Love how easy/seamless they are
on July 29, 2024
Posted by: SamsungEnthusiast
[This review was collected as part of a promotion.] The sound quality of these buds is phenomenal. What most interested me is completing my samaung ecosystem & the bass these buds produce. You will not be disappointed with purchasing the buds!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on July 29, 2024
Posted by: Itztecolotl
[This review was collected as part of a promotion.] These earbuds are a great choice if you're looking for something with great audio and comfortable fit. I purchased these a while back and they have never failed me once. I lost them before and was able to track them with the app.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Earbuds Incredible Noise Cancellation
on July 29, 2024
Posted by: Blueflame12078
[This review was collected as part of a promotion.] One of the best earbuds in the market right now. The quality of these earbuds are amazing. I have been using my old earbuds for 2 years and just upgraded to this and have been regretting not buying this sooner. It has great noise cancelation, amazing sound quality, and the bass on this is crazy. Definitely recommend to people who want a pair of earbuds especially for those jogs or outdoor runs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on July 29, 2024
Posted by: Trod626
[This review was collected as part of a promotion.] Ĺove the Buds noise canceling option, as well basa sound level.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the waterproof resistance
on July 29, 2024
Posted by: Lordkrokodil
[This review was collected as part of a promotion.] I love my buds because the sound is exelent, y so easy use on my note20 ultra and my tab s7 plus, really love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful & Smart
on July 29, 2024
Posted by: MaxPMarco
[This review was collected as part of a promotion.] I used my samsung buds mainly during exercise, traveling, or around the house when I like to talk handsfree. To connect and used the buds is easy. I love the findmybuds option incase I do leave them somewhere. The buds have great sound and base. Noise canceling. I don't hear any gym music or any other noises while the buds are in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great for music
on July 29, 2024
Posted by: Infamouswolfe
[This review was collected as part of a promotion.] The headphones worked fantastic for music no complaints but as far as phone calls went every time I use them while driving everybody had a problem with hearing me and it was only with the left headphone
Value
3 out of 5
3
Response from Samsung USBy Social CommerceAugust 5, 2024
Hello Infamouswolfe, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We love hearing you are enjoying listening to your favorite music with your earbuds. We have shared a link to help you troubleshoot the audio of your microphone during your calls. We have also provided a link to the Samsung Support Team if you continue to have this experience with your earbuds or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great for outdoors
on July 29, 2024
Posted by: LawnExpert
[This review was collected as part of a promotion.] Owning and operating a lawn care company, these Pro Buds2 work great at csncel8ng out the engine noise. Comfortable and easy to use. The last brand I used barely lasted 3 weeks. These have been holding strong!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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