Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
These headphones are great
on July 29, 2024
Posted by: Bigzhilly
[This review was collected as part of a promotion.] These headphones make everyday a breeze and allow me to use galaxy AI all day everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome functionality
on July 29, 2024
Posted by: Bennnny
[This review was collected as part of a promotion.] Galaxy AI is awesome. Fits well extra functions are great ambient nose feature is a life saver
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good and reliable. I love it!
on July 29, 2024
Posted by: Meeeee
[This review was collected as part of a promotion.] The fist thing I have to commend is the battery life of my galaxy pro buds 2. The battery life is really good.
I also love the noise cancelation feature.
Another thing I love is the touch features on the buds. Really convenient and works well.
All in all i am very happy with my purchase and impressed with the galaxy pro 2 buds.
I also love the noise cancelation feature.
Another thing I love is the touch features on the buds. Really convenient and works well.
All in all i am very happy with my purchase and impressed with the galaxy pro 2 buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing. Sound, noise canceling and all
on July 29, 2024
Posted by: Idontknowanickname
[This review was collected as part of a promotion.] Absolutely amazing. Qorks so well in calls, listening to music is amazing. And I don't even have to think about my partner in the background cause I can't hear him. Awesome stuff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite earbuds
on July 29, 2024
Posted by: SamsungEnjoyer
[This review was collected as part of a promotion.] These are my favorite earbuds. The noise canceling works great when you want to be in zone and can detect if someone is talking to you and lowers the volume.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable and good sound quality
on July 29, 2024
Posted by: Bbdou404
[This review was collected as part of a promotion.] The ear bud is ver smart. I used it every night and during my cycling to work daily. The galaxy ai is amazing as the ear buds learned my behavior and adjusting itself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality!!
on July 29, 2024
Posted by: GalaxyLife
[This review was collected as part of a promotion.] The quality of these ear buds are amazing, to be able to use one ear bud at a time and charge the other is such an advantage. All of the options available through this, whether it is pausing, skipping, changing the volume, are now a necessity in my life that I can't live without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Microphone issues
on July 29, 2024
Posted by: Mobileunit
[This review was collected as part of a promotion.] From day one people have always complained that my voice sounds muffled and that they have trouble hearing me.
Value
3
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Mobileunit, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot this matter of the audio quality of your phone calls. We have shared a link to an article to help you in this matter at your liesure. We have also provided a link to the Samsung Support Team if this experience with your earbuds continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
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Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US