Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Best buds!
on July 29, 2024
Posted by: Heyitsme
[This review was collected as part of a promotion.] I love these so much that I have two pair! These are a must buy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works well
on July 29, 2024
Posted by: BlastThatMusic
[This review was collected as part of a promotion.] I use my device for music or videos. However mostly for music. I can hear the base easily, it's super loud when I want it to be, and the best feature is when you tap on the earbud for whatever reason, and it actually stops the music for however long you want it to, not just for a few seconds. I got a case for mine, to protect it better, and I enjoy my earbuds a lot. I recommend these the most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sad I traded my old Buds in for these
on July 29, 2024
Posted by: DCharlie4
[This review was collected as part of a promotion.] Unfortunately, the simply don't work for me. I use them in very limited circumstances-- basically when I'm sitting still or lying down. They fall out of my ears so easily, regardless of the size earpiece I have in them. For this reason, they're simply not usable in the way that earbuds normally are. Other than that, the quality of sound and the features of the buds (e.g., app, controls) are great.
Value
2
Response from Samsung USBy Social Commerce, August 2, 2024
Hey DCharlie4, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how valuable the fit of your earbuds is to your usage and continued enjoyment. We have shared a linkto an article to help you troubleshoot the fit of your earbuds. We also recommend performing a fit test while wearing your earbuds and connected in your Samsung Wearables App. We have also shared a link to the Samsung Support Team if you are interested in assistance to exploring additional options to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Noise cancellation is amazing!
on July 29, 2024
Posted by: mairindubh
[This review was collected as part of a promotion.] I've had these for a week now! Noie cancellation is amazing.... on an airplane it really makes the engines nearly silent. I was floored when I tried it out. It made it possible to understand an audiobook with a relatively low (read: not eardrum-bursting) volume.
These charge superfast while in the case and the case seems to hold a good amount of charge. I was nervous about battery life coming from the original Buds with their super long life... but they didnt have noise cancellation. You can also turn it off to save battery if needed.
Finally, I connect these with my Fedora Linux / GNOME based laptop without issues. Linux compat is always top of mind for me with devices so throwing that out there for others like me.
Also note - the purple color doesn't match the color of the purple s23 ultra which is more pink than these. C'est le vie, still look great.
I love how the case isn't shiny but has grip to it! Has prevented a couple potential drops!
Have been using with Bixby's Galaxy AI features as well - integration is smooth. Love being able to communicate with phone while on my walking commute wo having to whip phone out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love these so much!
on July 29, 2024
Posted by: Samsungforlife
[This review was collected as part of a promotion.] Overall these are the best ear buds I've ever owned. I love the noise cancelation and surround sound. My only complaint is after a few hours they do become unconformable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing and indispensable!
on July 29, 2024
Posted by: Kornylak
[This review was collected as part of a promotion.] I tried others for years but always went back to the wired ones until I got my buds pro. Sound quality is even better than wired or the handset. Love the privacy of using
them with others around. Love noise cancelation. Great battery time. Magnetic case keeps me from losing them like I've done with others. Great for dictating into my computer voice recognition. We are inseparable - with me all day.
them with others around. Love noise cancelation. Great battery time. Magnetic case keeps me from losing them like I've done with others. Great for dictating into my computer voice recognition. We are inseparable - with me all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid product
on July 29, 2024
Posted by: Jahseh
[This review was collected as part of a promotion.] Works good, no complaints. Galaxy AI wasn't a thing when I bought it and never used it because my phone is too old.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love these buds
on July 29, 2024
Posted by: Janoviab
[This review was collected as part of a promotion.] These ear buds are great. The sound quality is nice. They are very easy to use. I love that i can locate the case and the buds all separately. I use them all the time. I love that i can use Galaxy AI too. That's going to be fun to learn.
Value
5
Written by a customer while visiting Samsung US