Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Buds2 Pro Revies
on July 29, 2024
Posted by: Candesouza1992
[This review was collected as part of a promotion.] I love my Galaxy buds, they have crystal clear sound, and I love the noise canceling feature as well. Overall I paid the full price for them because I wanted a good quality headphone with decent battery life as well. I am super happy with them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 29, 2024
Posted by: Edmam16
[This review was collected as part of a promotion.] These are the earbuds that I needed. I love that I can tap twice to move to the next song or triple to repeat. They fit in very snug, and the color is awesome as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can't leave home without them.
on July 29, 2024
Posted by: Tony1337
[This review was collected as part of a promotion.] I use my buds for so many activities it's actually difficult to fit it all into one review. Whether it's exercising, keeping up with the lawn, or simply going to work, I always carry them with me. And their small form factor make it easy to chuck into a bag or even just your pocket. The day that they finally give out I fully plan to get another set and now with Galaxy AI I can do even more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid buds
on July 29, 2024
Posted by: Atc1919
[This review was collected as part of a promotion.] Great buds, great sound. Only complaint is that they don't stay in all the time for activity
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
slow pairing
on July 29, 2024
Posted by: Buddy2
[This review was collected as part of a promotion.] My galaxy bud2 pro are slow to pair with my a53 5G. Sometimes it takes 2-3 tries.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Audio
on July 29, 2024
Posted by: PryoHero
[This review was collected as part of a promotion.] I love the sound quality in the earbuds because it makes anything I'm listening to sound nice and clear and good bass. The battery life between both the case and buds is real good without having to charge often. The wireless Charger capability is real good to when you use it with the Trio Charger.
The Noise Cancelation that it had is real good when listening to music and not worrying about the outside environment when
Studying.
The Noise Cancelation that it had is real good when listening to music and not worrying about the outside environment when
Studying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but ok fit
on July 29, 2024
Posted by: RangerDanger
[This review was collected as part of a promotion.] Samsung Galaxy AI has truly been a game changer, and the Galaxy Buds are right there with it. The additional features added with Galaxy AI, along with the excellent sound quality and solid noise cancellation, make these buds an easy choice. The only downside is that the fit is just okay. I find that after walking for a while, I have to keep pushing them back into my ears.
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hey there RangerDanger, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are thriled to hear you have found Galaxy AI to be so impactful in your life and has help you in so many ways. We would love to help you with the fit of your earbuds to maximize your experience fully and help you love your earbuds as much as possible. We have provided a link to an article to help you in this matter with the placement of the earbuds. We also recommend using the additional ear tips included in a variety of sizes to help you and performing a fit test while wearing your earbuds and connected in your Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great usefulness for buds pro2
on July 29, 2024
Posted by: Exifna
[This review was collected as part of a promotion.] I really like the different modes of the galaxy buds pro2. The sound quality is great and the ambient sound is mostly great. The only issues are that when the ambient noise is on, it picks up any wind very easily and muffles the rest of the ambient sound. Other than that, the buds are great for almost any use you would need them for. Absolutely recommended.
Value
4
Written by a customer while visiting Samsung US