Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by: ABRAN
Verified Purchase:Yes
They're fine, but the buds3 Pro are better And I like it.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi Abran, thank you for sharing your thoughts about your Samsung Galaxy Buds2 Pro with us. We love hearing you are thoroughly enjoying the use of both your Samsung Galaxy Buds2 Pro and the brand new Galaxy Buds3 Pro. We hope you'll reach out to us again if you have any questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good in black.
on July 26, 2024
Posted by: Whalesong
[This review was collected as part of a promotion.] Buds 2 pro, had them in white and lavender, both cases were stained from navy pants. Got the black and it looks great. Sound is good, battery is good. Features are ok. Liked the stemless design, kinda stealth.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The strengh of the buds 2 pro
on July 26, 2024
Posted by: Elduro202010
[This review was collected as part of a promotion.] Samsung Galaxy Buds 2 Pro: A Solid Choice with Notable Strengths
The Samsung Galaxy Buds 2 Pro offer a compelling package of features, making them a strong contender in the true wireless earbuds market.
Key Highlights:
* Excellent Active Noise Cancellation (ANC): Effectively blocks out low-frequency noise, providing a serene listening experience.
* Comfortable Fit: The updated design ensures a snug and comfortable fit for most users.
* Rich and Balanced Sound: Delivers a pleasant audio experience with good bass response.
* Seamless Integration with Samsung Devices: Offers enhanced features and convenience for Samsung smartphone owners.
Areas for Improvement:
* Battery Life: While sufficient, it could be better compared to some competitors.
* Soundstage: The soundstage might not be as expansive as some other high-end earbuds.
Overall Impression:
If you're a Samsung user seeking a pair of earbuds with impressive ANC, comfortable fit, and good sound quality, the Galaxy Buds 2 Pro are definitely worth considering. While they might not be perfect in every aspect, they excel in many key areas and offer a satisfying listening experience.
Would you like to know more about specific features or compare them to other earbuds?
The Samsung Galaxy Buds 2 Pro offer a compelling package of features, making them a strong contender in the true wireless earbuds market.
Key Highlights:
* Excellent Active Noise Cancellation (ANC): Effectively blocks out low-frequency noise, providing a serene listening experience.
* Comfortable Fit: The updated design ensures a snug and comfortable fit for most users.
* Rich and Balanced Sound: Delivers a pleasant audio experience with good bass response.
* Seamless Integration with Samsung Devices: Offers enhanced features and convenience for Samsung smartphone owners.
Areas for Improvement:
* Battery Life: While sufficient, it could be better compared to some competitors.
* Soundstage: The soundstage might not be as expansive as some other high-end earbuds.
Overall Impression:
If you're a Samsung user seeking a pair of earbuds with impressive ANC, comfortable fit, and good sound quality, the Galaxy Buds 2 Pro are definitely worth considering. While they might not be perfect in every aspect, they excel in many key areas and offer a satisfying listening experience.
Would you like to know more about specific features or compare them to other earbuds?
Value
5
Written by a customer while visiting Samsung US
Posted by: charlener
from Granger, IN
Expertise:Beginner
Verified Purchase:Yes
Good quality ear buds. Useful for listening and talking hands free.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sweet company
on July 27, 2024
Posted by: Fran65
[This review was collected as part of a promotion.] Being on the Buds for quite a while now this pair my 5th overall and 100% satisfied with the high sound quality and features they provide. They follow me everywhere even in the toughest of routes and never disappointed by them. Battery lasts well enough to keep me on the go for most of the day. Expecting now my pre ordered Bus 3 Pro and I am sure they will amaze me as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This buds r good
on July 28, 2024
Posted by: Lovesamsumasung
[This review was collected as part of a promotion.] Galaxy ai works wonderful with these buds there a great purchase
Value
5
Written by a customer while visiting Samsung US
Posted by: JP19
Verified Purchase:Yes
Great sound quality, however they fall out easily.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 1, 2024
Hey there JP19, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We would love to help you troubleshoot the fit of your device and help you achieve the secure fit you seek. We have provided a link to an article to help you with the placement of your earbuds. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also included a link to the Samsung Support Team to offer additional assistance if this experience continues. We appreciate you being a Samsung customer, and hope you'll reach out to us again if you have any additional feedback on your Samsung products. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: B Cameron
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Love these earbuds more than my previous Samsung buds. They are very easy to use. I'm expecting the same durability as I had with my previous Samsung buds. I accidentally machine washed them and they still worked fine. Samsung quality is top notch that's why they will always be my go-to brand.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US