Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Noise Canceling
on July 25, 2024
Posted by: SmartBuysOnly
[This review was collected as part of a promotion.] I cannot believe how much these buds cancel out noise. I use them in the office and cannot hear anyone or anything. It's to the point when people come ro my desk, they either have to wave their hand in front of my face or tap my shoulder. I have other high price ear buds, these outshine all others.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alexis
from Albuquerque, NM
Expertise:Expert
Verified Purchase:Yes
I love these. They fit perfect. The sound quality is great. Only thing is sometimes accidently bumping the ear bud and turning off the video or music you had on. But its not a big deal at all.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are by far the best ear buds ive ever used.
on July 25, 2024
Posted by: Schwedler82
[This review was collected as part of a promotion.] I use these daily for everything from work to mowing the yard to doing dishes... the features are truly amazing! Haven't gotten a chance to see if the Galaxy AI works with these yet or not but i can honestly recommend these to anyone looking for fantastic ear buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my headphones
on July 25, 2024
Posted by: Srvaperschik
[This review was collected as part of a promotion.] I love my galaxy buds 2 pro! They have a nice glossy light purple color and are quick to charge regularly or wirelessly and they hold a charge for a very long time. They sound phenomenal and also have many features im a huge fan of!! Can't wait to upgrade to the new galaxy bud 3 pro to see what's in store
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Would be 5 stars if they didn't fall out
on July 25, 2024
Posted by: Beth859
[This review was collected as part of a promotion.] These earbuds sound amazing, however, they randomly fall out of my ears. Even after trying all of the different sizes of the ear tip pieces. I wish they fit correctly.
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Beth859, thank you for sharing your experience with your Samsung Galaxy Buds2 Pro with us. We understand how important the fit of your earbuds is to your enjoyment and continued usage. We have shared a link to an article to help you with the optimal placement of your earbuds. We also recommend using the additional ear tips included in the original packaging to help you with the ideal secure fit. We also recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 25, 2024
Posted by: Argamh
[This review was collected as part of a promotion.] Great product switch seamlessly between samsung products and TV, looking for more comfortable and adjustable improvements
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on July 25, 2024
Posted by: Purelife
[This review was collected as part of a promotion.] Great sound. Very reliable. The new Ai features such as call assist work great while using with your phone. Excellent anc too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound and features, horrible battery life
on July 26, 2024
Posted by: NicksCuriosity
[This review was collected as part of a promotion.] These buds are amazing when you're using them. They have sound adjustments for voice, music, movies and gaming. The touch functions work well, and you can turn them off in the app. The noise cancellation is amazing. So is the ambient sound features. I particularly enjoy that they will switch from my computer to my phonr automatically when I receive a call.
The only issue I have is with how long they last before having to be recharged. It is currently only about 2 hours.
The only issue I have is with how long they last before having to be recharged. It is currently only about 2 hours.
Value
4
Written by a customer while visiting Samsung US