Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Perfect Buds
on April 29, 2024
Posted by: FreddyKreuger
[This review was collected as part of a promotion.] They don't fall out of my ear, and they sound amazing! Can't ask for much more than that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!! Great design!!
on April 29, 2024
Posted by: Ufalcon
[This review was collected as part of a promotion.] I love the buds2 pro. I used to use buds live before them, and I also loved them. That's why I decided to buy the buds2 pro. I use them for watching movies, series, making calls, video calls, and gaming. I think the immersive audio is an advantage in games. I always recommend them whenever someone asks me about buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They Fall out
on April 29, 2024
Posted by: Mysterymonkey
[This review was collected as part of a promotion.] These have great sound when that are in but they fall out of my ears so the time. I have small ears and it did not matter what size eat buds I put on them they wood fall out
Value
2
Response from Samsung USBy Social Commerce, May 3, 2024
Hello Mystermonkey, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds are to have the best uninterrupted listening experience. We have provided a link to a great article to help you with the placement for the ideal fit. You can also perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing one of a class earbuds
on April 29, 2024
Posted by: Marklau22
[This review was collected as part of a promotion.] They fit so amazingly, great sound nothing compares to these earbuds amazing battery life and amazing quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these!
on April 29, 2024
Posted by: Coach88
[This review was collected as part of a promotion.] Love the multiple options on settings. The sound is great and the noise canceling works perfectly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound and good battery
on April 29, 2024
Posted by: BarbOC13
[This review was collected as part of a promotion.] Bought them because i needed some small earbuds, the quality is good and the battery last pretty good. Only thing that I'm not super fan of, are the touch controls, sometimes doesn't work as they suppose to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great in most ways but they fall out
on April 29, 2024
Posted by: Bd000000
[This review was collected as part of a promotion.] Probably just weird ears but I have a ton of trouble keeping these secured in my ear. Great buds but when they fall out all of the time, the are largely useless.
Value
3
Response from Samsung USBy Social Commerce, May 3, 2024
Hello there Bd000000, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the audio quality and features of these earbuds and we would be thrilled to help you acheive the ideal fit for uninterrupted listening. We have shared a link to an article to help with this matter and recommend performing a fit test while wearing your earbuds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Better than I thought
on April 29, 2024
Posted by: Doughy
[This review was collected as part of a promotion.] These things were better than I thought. They sound good and feel even better. They are loud that you can't hear the people around you ( only if you want to).
Value
5
Written by a customer while visiting Samsung US