Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Samsung All the way!
on April 23, 2024
Posted by: vladny
[This review was collected as part of a promotion.] The Galaxy Buds Pro 2 deliver an exceptional listening experience with crisp, clear sound and deep bass. Their comfortable fit and long battery life make them perfect for all-day wear, while active noise cancellation blocks out distractions for immersive listening. It is great to use while while I work out or when I do a dance choreo. With intuitive touch controls and seamless connectivity, these earbuds are a top choice for anyone seeking premium audio quality on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and quality!
on April 24, 2024
Posted by: DarZivota
[This review was collected as part of a promotion.] Sounds great and totally blocks out all outside noise when enabled. Fits perfectly in ears and doesn't feel like they will fall out even if exercising. Product will definitely last a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 24, 2024
Posted by: Buds2pro
[This review was collected as part of a promotion.] The buds connection to my phone is seamless and easy. I love all features these offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio poor fit
on April 24, 2024
Posted by: Galaxianfan
[This review was collected as part of a promotion.] The samsung ecosystem has matured in many ways. They have also continued to mature the buds. The bud2 pro have great sound and seamless integration within the Samsung ecosystem that's really amazing. The major issue I have personally is the fit of the buds when you insert them. They just aren't comfortable for anyone with a small ear canal. The shape of rhe body of the bud rubs too closely on the ear itself when you insert them with proper seal per the tutorial. Additionally nits if I had to offer one is that the noise canceling feature is not as good as the original bud pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound better fit ear.
on April 24, 2024
Posted by: Armytrucker
[This review was collected as part of a promotion.] Great sound better then pro. Noise canceling seems better. The pro 2 are smaller then the pro. They seem like they fit OK without filling the ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds I've ever used.
on April 24, 2024
Posted by: SamsungSuperior
[This review was collected as part of a promotion.] The sound quality pairing distance and battery life the quality of these earbuds unrivaled!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but one issue
on April 24, 2024
Posted by: Buyers
[This review was collected as part of a promotion.] Everything is great but the right earbud is staying in the noise canceling mode and is very quite. Only had them a few months.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
They are okay, I have used better...
on April 25, 2024
Posted by: JustANormalGal
[This review was collected as part of a promotion.] The sound quality is great, no crackling or distortions. For the price though, I have had better. They are an awkward shape for my ear and constantly fall out which is VERY ANNOYING. When I push them back in, it always pauses my music/stream causing me to have to do the action again which is again, annoying. I also don't like that they seem to suction into my ear when readjusting them causing a muffled sort of sound experience, almost like I am under water. Overall, they are just okay for me, I could take them or leave them.
Value
3
Response from Samsung USBy Social Commerce, April 25, 2024
Hey JustANormalGal, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear how much you have enjoyed the audio quality of your listening experience. With regards to the fit, you have options available to you to assist you with the security for uninterrupted listening experience. You should have received additional ear tips for this device in a small box in the packaging. You can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. Lastly, we have provided a link to an article to help you with the optimal placement of the device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US