Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,410 Reviews)
Rating breakdown 6,410 reviews
5 Stars
4,712
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
This product is one of the best noise canceling.
on February 5, 2024
Posted by: Saither123
[This review was collected as part of a promotion.] I use my buds pro2 for biking, work, walking, basketball, workout, studying, and sleeping. I go every where with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality and noise cancellation
on February 5, 2024
Posted by: GalaxyBuds2Pro
[This review was collected as part of a promotion.] I've been using galaxy buds 2 pro for about a year and they work seemlessly. The integration with my galaxy s22 ultra ana galaxy watch 5 pro makes it really easy to control.
The active noise cancellation is really great and help me the best when i am in a flight or working out in gym, also the ambient mode whole talking to someone on call is also a nice feature to avoid speaking loud accidentally.
The sound quality is really great and makes my movies watching experience really great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The noise canceling is so amazing the comfort
on February 5, 2024
Posted by: Tyronedude2iw
[This review was collected as part of a promotion.] You should make like a sticky substance so if your running it can't fall out and a another thing we you get the new buds it should come with a cleaning kit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing experience and sound
on February 5, 2024
Posted by: Shopster
[This review was collected as part of a promotion.] I love the galaxy buds 2 pro, they have a really good fit and active noise cancellation works like a charm. The sound quality is really good and conecting/switching between devices is so smooth. I cant imagine my day and meetings without my galaxy buds 2 pro. I am really excited to what improvements would we see for the next gen buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on February 5, 2024
Posted by: Joonjoom
[This review was collected as part of a promotion.] Much improved from the older galaxy buds. Fits nicely in my ear and clear sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones I ever bought
on February 5, 2024
Posted by: Demonic89
[This review was collected as part of a promotion.] I use these headphones for everything working,studying, flying, working out, these headphones fit any and every situation where I need to block out the world and with the ambient mode if I wanted to listen over my music or videos I can.
And I never had the 3d surround sound before it just changes the whole music listening experience just by Turing my head
And I never had the 3d surround sound before it just changes the whole music listening experience just by Turing my head
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product!!!
on February 5, 2024
Posted by: Wk1208
[This review was collected as part of a promotion.] I use these daily to listen to music in my car, at the gym and when I need to relax. It's perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not for me.
on February 5, 2024
Posted by: Meladori40
[This review was collected as part of a promotion.] So I've had many versions of the buds. I currently have the buds pro 2 and just like previous versions of buds my left bud has a ton of issues connecting or sometimes randomly disconnects. Also not sure if its just me but no matter what size ear rubber I use these fall out by moving or chewing anything.
Value
3
Response from Samsung USBy Social Commerce, February 7, 2024
Hello Meladori40, thank you for sharing your feedback on the Samsung Galaxy Buds2 Pro. We would be more than happy to help you with the fit of your device and help you obtain the uninterrupted listening experience. We have provided links below to assist you in troubleshooting at your convenience. If you would like additional assistance or these articles do not resolve these difficulties, we have also provided a link to the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Sync the Samsung earbuds to each other
https://www.samsung.com/us/support/troubleshooting/TSG01218102/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US