Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,409 Reviews)
Rating breakdown 6,409 reviews
5 Stars
4,711
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great features like noise canceling.
on January 31, 2024
Posted by: Myearbuds
[This review was collected as part of a promotion.] Listening to music and watching videos. Sometimes I use them to block the surrounding noises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from Pro 1's
on January 31, 2024
Posted by: itspancha
[This review was collected as part of a promotion.] Had been using my Buds Pro for quite a while and recently traded them in for these, and what a difference in sound and comfort! Love them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hearing impaired friendly
on January 31, 2024
Posted by: HardOfHearingHank
[This review was collected as part of a promotion.] As a lifetime hearing aid user, with moderate hearing loss - I found it difficult to get / use audio devices.
This was the 1st one that had me excited again. Being able to use these in "advanced ambient" mode meant, that I had a significant boost in hearing capability while having audio streamed into my ears. No more having to remove/ put on my hearing aids. A simple long press on my buds, or even the voice detect makes communication much smoother with my friends/family/coworkers.
Plus, the case can hold my hearing aids while I'm using the buds too :)
Plus, the case can hold my hearing aids while I'm using the buds too :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on January 31, 2024
Posted by: Titan2019
[This review was collected as part of a promotion.] Use them at work makes my day fly by.Would definitely buy again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great wireless earbuds
on January 31, 2024
Posted by: Wollymountain8373
[This review was collected as part of a promotion.] Enjoyed the features and sound quality of the Galaxy Ear Buds Pro2, but disappointed with the battery life. It falls short of expectations, requiring frequent recharging for optimal use. A 4-star rating reflects the overall positive experience, but improvements in battery longevity would elevate these earbuds.
Value
4
Response from Samsung USBy R&R Team, December 15, 2024
Hi Wollymountain8373! Thank you for taking the time to share your thoughts on the Galaxy Buds Pro 2! We're glad to hear that you enjoyed the features and sound quality. We noted your concerns about the battery life, and we appreciate your feedback. We’re always looking for ways to improve our products, and your insights are valuable to us. The Galaxy Buds2 Pro offers up to 8 hours of playtime per charge, which can be extended to a total of 30 hours with a fully charged case. To help conserve battery life, we recommend keeping the earbuds in the charging case with the lid closed when not in use and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can modify the notification settings within the Galaxy Buds app. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic headphones
on January 31, 2024
Posted by: Domdomfc
[This review was collected as part of a promotion.] Great headphones way better than anything Apple produces
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds available
on January 31, 2024
Posted by: IS3Phoenix
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 2 Pro earbuds provide exceptional audio quality, effective noise cancellation, and long-lasting battery life, making them ideal for various professional and personal activities. Whether I am engaged in work-related tasks, attending virtual meetings, or simply unwinding during leisure time, the Buds 2 Pro consistently meet my expectations and enhance my overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best earbuds I have worn in a long time.
on January 31, 2024
Posted by: Bubs45
[This review was collected as part of a promotion.] Various audio settings are the best.
Best size and ear sensing.
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Thank you for sharing your thoughts on the Galaxy Buds2 Pro, Bubs45. We're thrilled to hear you’re enjoying the superior sound quality and comfort. With features like Active Noise Cancellation and an immersive 360 Audio experience, these earbuds truly elevate your listening experience. We’re glad to have you as part of our community and hope you continue to enjoy your Galaxy Buds2 Pro to the fullest! If you have any questions or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US